Built for Care: How Patient Narratives Shape Operations, Technology, and Design
What happens when healthcare design truly begins with the patient experience? Join us for this webinar as we explore how forward-thinking organizations are leveraging design thinking to reshape their physical spaces, operational workflows, and technology investments.
Case Study: The Power of Patient-Centered Design
In this webinar, we'll dive into a real-world case study demonstrating how healthcare organizations are successfully extending human-centered design principles from digital journeys to physical environments. Learn how patient narratives can influence everything from operational workflows to the very bricks and mortar of new healthcare facilities.
You'll Discover:
- How to uncover critical gaps in patient experience through design thinking methodologies
- Strategies for integrating patient insights early in facility planning and construction
- A proven framework for decision-making that prioritizes patient experience first, followed by operational alignment and technology enablement
- Methods for using patient experience data to guide investments in new construction projects
Featured Speakers:
- Daniel Small - Vice President, Digital Services, Hartford HealthCare
- Jill McCormick - EVP Design and Product, Pixel Health
- Sarah Richardson - Host & President of Community Development, This Week Health
Who Should Attend:
- Healthcare executives and administrators
- Facility planning professionals
- IT leaders
- Experience officers
- Clinical operations leaders
- Anyone involved in healthcare construction or renovation projects
Register Now
Don't miss this opportunity to learn how aligning your infrastructure with human moments can transform outcomes for patients, visitors, and staff.