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Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. On this episode Reid Stephan, VP and CIO at St. Lukes speaks with David Higginson, Chief Operating Officer and Chief Innovation Officer at Phoenix Children's Hospital. They discuss innovative strategies in healthcare, with a focus on home care and utilization of technology according to patients' needs and accessibility. David stresses the importance of gathering patient data between visits and leveraging simple tech solutions, like text messaging, to better identify and resolve issues promptly. The episode also touches on the challenges and benefits of digital patient experience, the role of CIOs as change agents, and the necessity for innovation in healthcare to lower costs and increase quality. Is there a risk in running too quick to full deployment of technology in the home?

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Laura O'Toole, CEO of SureTest, and Cinnamon Mathews, Chief Application Officer at Erlanger Health share about their collaboration with Sue Schade, Principal at StarBridge Advisors. As they navigate through their experiences, they engage in discussions surrounding their industry challenges and the innovative solutions they've implemented. Why is proper staffing such a prevalent issue in the healthcare system? How can automation contribute to higher quality testing and efficient time-saving methods? How does SureTest, with its impressive library of scripts, sparks a significant transformation in the regression testing process? We also explore the crucial distinction between being a vendor and a partner in this sector.

Key Points:
- Staffing Challenges
- Automation Benefits
- Testing Procedures
- Application of SureTest - https://suretest.health/
- Future Opportunities

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Watch the Full Episode Here: Solution Showcase: The Future of Efficiency: Erlanger’s Leap into Automated Testing with SureTest - https://youtu.be/vbR-XreU6W8

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Watch the Full Episode Here: Solution Showcase: The Future of Efficiency: Erlanger’s Leap into Automated Testing with SureTest - https://youtu.be/vbR-XreU6W8

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Watch the full episode: TownHall: Harnessing AI to Address Social Determinants of Health with Nirav Shah, MD
https://youtu.be/is-q-bPZVEI

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Watch the full episode: TownHall: Harnessing AI to Address Social Determinants of Health with Nirav Shah, MD
https://youtu.be/is-q-bPZVEI

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Today on TownHall, Reid Stephan, VP and CIO at St. Lukes speaks with Nirav Shah, MD, Medical Director of Quality Innovation and Clinical Practice Analytics at NorthShore University HealthSystem. Nirav takes us on a journey into the development of a specific healthcare solution powered by NLP that yields actionable data drawn from unstructured health records. The cost-effective tool leverages NLP to identify social determinants of health thus revolutionizing the work of social workers within the hospital setting. But what are the most significant challenges of implementing such technology? Furthermore, how was the tool received by the clinical staff and what impact has the system had on patient care outcomes?

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Watch the full episode: Interview in Action @ CHIME '23 - Bobby Zarr, VP of Healthcare, uPerform
https://youtu.be/ZqxrVd3FLpg

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