This Week Health

Jason Joseph

SVP, Chief Digital and Information Officer

Spectrum Health

Jason Joseph

Jason Joseph is Chief Information Officer of Spectrum Health System, a $6.9 billion not-for-profit integrated health system based in West Michigan. In this role, Jason is responsible for strategic and operational information systems, technology, cyber security and emergency preparedness throughout Spectrum Health. Jason has been a member of the Spectrum Health Information Services leadership team since 2006. Before assuming his current position, Jason served as senior vice president of information services for the Spectrum Health Delivery System. Jason has advanced a variety of strategic priorities during his tenure with Spectrum Health, including implementation of an integrated clinical and revenue cycle system, creation and growth of a regional health information exchange, implementation of consumer-facing digital technologies, advancement of business intelligence and analytics capabilities, and pursuit of a culture of excellence and innovation. He has held roles across the system, including within Spectrum Health Hospital Group, Spectrum Health Medical Group and Priority Health.

Prior to joining Spectrum Health, Jason was vice president, information systems and services, for IdeaSphere, a manufacturer of health and wellness products. Jason began his career with Ernst & Young, LLP in its management consulting practice, where he specialized in enterprise software development and integration.

Jason holds a bachelor’s degree in electrical engineering from Western Michigan University in Kalamazoo and a master’s degree in business administration from the University of Notre Dame in South Bend, Indiana, where he graduated at the top of his class and received the John R. Malone Award for the highest academic performance. He also holds a certificate in healthcare project management from the Harvard School of Public Health and is a graduate of the Spectrum Health Executive Leadership Institute at the University of Michigan Ross School of Business.

Jason is actively involved in professional and community not-for-profit organizations. He is a member of the board, and past board president, of the Grand Rapids Children’s Museum and currently chairs the Health Information Technology Strategy Committee for the Michigan Health & Hospital Association. He is involved in the Scottsdale Institute, Health Management Academy, College of Healthcare Information Management Executives, Healthcare Information and Management Systems Society, the Institute of Electrical and Electronics Engineers and the Healthcare Data & Analytics Association. He is also an active supporter of serveral local faith-based and community organizations and lives in Ada with his wife and two children.



The Metaverse. I still don't quite understand how big it's gonna be or how fast or how much we need to play in it. But if you think about the technology behind that, taking that concept out of it, this idea that we're combining the ability for us to just consume other services, to kind of move into a world where we really are in control of our digital life a little bit more. I do think that solves a number of the challenges that we have in healthcare around portability of information, around the security challenges and around how we actually can be immersed in different things and travel and get different experiences that aren't necessarily requiring us to be in a really expensive building for long.
I think what's changing in transformation is that we're bringing the patient, the consumer, into the business in a way that they never were. And so if you think about it from that perspective, care at home isn't something different. It's care at home and it needs a different set of technologies and connectivity and tools, but the operating model to support that still needs to be supported and sustained.
We know that we can be as productive, if not more productive in a work from home environment. I think the question we're still looking to answer is what about those folks that struggle? That are craving personal interaction. How do we help them? How do we maintain that sense of team spirit, comradery, collaboration and creativity?
Digital is the evolution of how technology is going to be used in our organizations. You can't separate digital and technology. These platforms are all interconnected. The way we engage with our workforce, our providers, the consumers, patients members and our communities is all going to be digital in the future.
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