April 16, 2020: Community hospitals face a particular set of challenges and have had to find innovative ways to respond to the COVID crisis without the same resources of larger institutions. Today’s guest, Randy McCleese, interim CIO at Twin Lakes Regional Medical Center in Leitchfield, Kentucky, is here to share with us how they have dealt with the crisis. In this episode, Randy gives us insights into the COVID situation in Kentucky and how the Governor has dealt with it. The proactive approach has meant that they are faring better than their neighboring states. Randy also sheds light on the coordination efforts Twin Lakes are undertaking with other hospitals. They have arranged to take non-COVID patients from a neighboring town while Twin Lakes’ patients will go to the larger hospital an hour away. We also discuss the surprising response to telehealth and the quick mobilization efforts around it, the remote work challenges that come with working in a community hospital, and the changes Randy hopes will stay post-crisis. It's always great to hear diverse experiences, so be sure to tune in today!
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