Show Notes

December 10, 2025: Valley Medical Center's CIO and SVP, Brian Jones, faced a critical challenge: transform aging infrastructure while enabling his team to focus on data-driven healthcare delivery. In this candid conversation with Drex DeFord and Rackspace's Global Senior Client Executive, Jason Jones, Brian reveals how he disrupted the status quo through a bold partnership that reduced costs by 30%, eliminated unplanned downtime, and freed his team to innovate. Discover how Valley Medical achieved a complete infrastructure transformation in under 12 months, secured a decade of predictable costs, and empowered staff who initially resisted change to become champions of the new model. This is infrastructure reimagined for modern healthcare.

Key Points:

• 05:55 Reimagining Healthcare IT
• 10:06 Leadership and Empowerment
• 16:48 Measuring Success
• 19:03 Building a Business Case
• 28:19 Advice for Innovation and Transformation
• 31:43 Final Thoughts and Human Element

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