April 27, 2020: For today’s field report we are joined by Patrick Anderson, CIO at City of Hope in Los Angeles. We dive right in and hear about the IT systems that Patrick and his teams are building out at a rapid pace at City of Hope to cope with the pandemic. Patrick tells us about a system for checking the temperature of visitors to the hospital en masse using a flare camera system, and a drive-through COVID testing facility with preregistration on Epic too. We hear about the challenge of shutting down the extensive research facilities at City of Hope, and the benefits that prior remote work arrangements are having in getting teams and researchers set up for Televisits as well as work from home capabilities. Patrick talks about the rapid speed this has all happened in at the cost of long work hours, and which organizations his teams have partnered with to make it all happen. We also find out about all of the IT upgrades that have been placed on hold at City of Hope to make way for ones relevant to the crisis and which of the new remote systems will stay or go once we reach a new normal. Tune in for more.
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