This Week Health

Field Report: Arizona Surge Line in Service of Public Health

May 27, 2020: One of the stand-out public health issues that the COVID-19 pandemic has revealed is the lack of integration and communication between disparate health systems within states. This has meant that some hospitals have been overwhelmed and under-resourced, while others nearby have had the necessary capacity. The Arizona Surge Line is one of the most innovative public health service coordination efforts we’ve seen, and Charlie Larsen, RN Senior Director at Banner Health in Phoenix, and Angie Franks, Central Logic CEO, join us to discuss this inventive use of technology. We kick off the episode by diving into the genesis of the problem that needed to be solved. From there, we turn our attention to how Arizona has leveraged its HIE information and used it in conjunction with Central Logic’s technology to gain insights into the spread of resources. We round the show off by discussing the importance of interoperability both in the crisis and for the future of public health. Tune in today!

Key Points From This Episode:

  • Find out more about Central Logic and Banner Health’s working relationship.
  • The genesis of the problem Central Logic and Banner Health have tried to solve.
  • Some challenges with integrating a variety of health systems across Arizona.
  • How ADT feeds help with gauging bed and ventilator visibility across the state.
  • Learn how Central Logic’s technology has helped facilitate decision-making.
  • Insights into how the surge line works and how providers access information through it.
  • How the conservation around interoperability in Arizona went. 


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