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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Apr 3, 2026·Solution Showcase
April 3, 2026: Kory Hudson , Deputy CIO at University Health in San Antonio, Texas, and Lindsay Hudson , SVP of Client Partnerships at Nordic , join Bill Russell live from HIMSS to share how a candid assessment, a governance overhaul, and a return to scheduling best practice transformed patient access and unlocked millions in net revenue. Key Points: 02:57 Back to Best Practice Scheduling 04:08 Nordic Assessment and Key Gaps 06:30 Foundation Rebuild and Change 09:53 Early Results and CIO Advice
Apr 1, 2026·Solution Showcase
April 1, 2026: Healthcare fraud is a $300 billion problem, and the old rules-based approach isn't stopping it. In this Solution Showcase from the HIMSS floor, Tim McNamee , Enterprise Account Manager, and Mark Larochelle , Strategic Public Sector Account Executive, of Cloudera explore how agentic AI is transforming fraud detection, clinical decision support, and data governance in healthcare. From enabling human-in-the-loop workflows to bringing AI directly to protected data inside your own envi
Mar 25, 2026·Solution Showcase
March 25, 2026: What happens when a health system is juggling over 100 active IT projects with a workforce that can never be 100% allocated to any single one? Joe Longo , SVP and CDIO at Parkland Health , and Eric Utzinger , Co-Founder and Chief Client Officer at Revuud , join Bill Russell to expose the hidden dysfunction inside traditional healthcare IT staffing — and what a transparent, direct-access platform model is doing to fix it. If your hiring managers are still waiting weeks for a resum
Mar 11, 2026·Solution Showcase
March 11, 2026: What if you could reclaim thousands of hours of IT staff time, without cutting corners on quality? Chris Paravate , CDIO at Northeast Georgia Health System , joins Phillip Furukawa , CRO at SureTest , to reveal how they achieved a 98% reduction in manual testing time across their Epic environment. From 161 regression incidents down to 45, the numbers tell a compelling story. Discover how testing automation is reshaping Epic upgrade cycles, freeing up nearly 10 FTEs worth of capac
Mar 4, 2026·Solution Showcase
March 4, 2026: What happens when AI stops being a buzzword and starts showing up in your bottom line? Kali Ihde , Director of Ventures and Innovation at Northwestern Medicine , joins Bill Russell to share how ambient AI has moved from pilot to proven. Reducing documentation time by 20-30%, generating nine additional patient visits per physician per month, and measurably easing clinician burnout. Kali also pulls back the curtain on Northwestern's disciplined approach to innovation: champion-first
Jan 14, 2026·Solution Showcase
January 14, 2026: When 50% of your urgent care patients walk in with zero medical history, how do you deliver quality care? Mike Cordeiro , Senior Director of Interoperability Market and Product Strategy at MEDITECH , and Joe Diver , Signature Healthcare ’s CIO, discuss how they transformed fragmented records into a unified view that nearly 400 clinicians adopted in record time. One physician called it "the best technical change in years." Learn why interoperability isn't just about regulatory c
Jan 7, 2026·Solution Showcase
January 7, 2026: Chuck Christian , CTO of Franciscan Health , and Charles Anastos , Senior Partner at Chartis , share the unfiltered story of migrating a 12-hospital Epic environment to Microsoft Azure—including the moment their hosting partner suddenly exited the business mid-contract. Chuck reveals why they rejected the "easy button" of Epic hosting, how they navigated a complex RFP with six vendors, and the non-negotiables that made or broke partnerships. From building a dedicated cloud cost
Dec 10, 2025·Solution Showcase
December 10, 2025: Valley Medical Center's CIO and SVP, Brian Jones , faced a critical challenge: transform aging infrastructure while enabling his team to focus on data-driven healthcare delivery. In this candid conversation with Drex DeFord and Rackspace 's Global Senior Client Executive, Jason Jones , Brian reveals how he disrupted the status quo through a bold partnership that reduced costs by 30%, eliminated unplanned downtime, and freed his team to innovate. Discover how Valley Medical ach
Dec 3, 2025·Solution Showcase
December 3, 2025: A nurse practitioner shows up for their first ED shift at the hospital where they've worked for years. But the system doesn't recognize them, their login doesn't work, and five different teams scramble to merge records while the manager burns hours just getting them access. Kristin Hoppe, Information System Manager at Baylor Scott & White , and Bill Willis , CTO and Head of Advisory at IDMWORKS , reveal how they solved healthcare's most persistent identity crisis—not with n
December 3, 2025: When Will Houston , Network Security Manager at MDI Hospital, received security alerts at 5 AM on a holiday, he faced every healthcare leader's nightmare. But this story gets personal: among the 32,000 breach notifications he later sent were letters to his wife and two children. Join as Will sits down with Fortified Health Security’s Spencer Bales , VP of Product, and Preston Duren , VP of Threat Services, to explore how a small hospital in Bar Harbor, Maine, shut down 17
Nov 12, 2025·Solution Showcase
November 12, 2025: After a major consolidation and Epic implementation during COVID-19, Ballad Health could have focused solely on survival. Instead, Pam Austin , CIO at Ballad Health , partnered with Chris Jenkins , EVP of Digital Strategy and Enterprise Imaging at Healthlink Advisors , to build a comprehensive five-year digital roadmap anchored in six strategic pillars. This conversation explores how they established IT governance that turns noise into clarity, created an Office of the CIO to
Oct 29, 2025·Solution Showcase
October 29, 2025: When UNC Health embarked on integrating 14 hospitals and hundreds of clinics across North Carolina, they needed more than just technology—they needed a scalable playbook. Brent Lamm , SVP and CIO at UNC Health , joins Glen Phares , National Director for Healthcare Solution Delivery at Experis Health Solutions , to reveal how UNC Health built repeatable processes for rapid M&A integration. From consolidating nine different payrolls into one ERP system to managing infrastruct
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