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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Dec 10, 2025·Executive Interview
December 10, 2025: Leigh Williams , VP and CIO at Augusta Health , shares how a 255-bed independent community hospital is reimagining care through strategic EHR transformation. In this conversation, Leigh discusses leading a MEDITECH Expanse implementation while maintaining deep community ties through comprehensive health needs assessments and patient advisory groups. She reveals how independence enables data-driven, nimble decision-making tailored to local populations, from mobile clinic initia
Dec 10, 2025·Solution Showcase
December 10, 2025: Valley Medical Center's CIO and SVP, Brian Jones , faced a critical challenge: transform aging infrastructure while enabling his team to focus on data-driven healthcare delivery. In this candid conversation with Drex DeFord and Rackspace 's Global Senior Client Executive, Jason Jones , Brian reveals how he disrupted the status quo through a bold partnership that reduced costs by 30%, eliminated unplanned downtime, and freed his team to innovate. Discover how Valley Medical ach
Dec 8, 2025·Newsday
December 8, 2025: Healthcare systems are drowning in administrative calls while patients struggle with fragmented portals and coordination nightmares. Will Akers , Chief Strategy Officer from Switchboard, MD , joins Bill Russell, Sarah Richardson, and Drex DeFord to unpack a stunning reality: 25-40% of health system calls are simple scheduling requests that could be automated today. Drawing from his experience having children in both Hong Kong and the US healthcare systems, Will reveals stark ef
Dec 4, 2025·The 229 Podcast
December 4, 2025: Tanya Townsend , CIDO at Stanford Medicine Children’s Health , didn't just receive a lifetime achievement award from CHIME—she pioneered the first all-digital hospital back in 2005. Now Tanya is navigating the ultimate healthcare paradox: how do you invest in AI and digital transformation while facing unprecedented budget pressures? In this conversation, she reveals how ambient listening got clinicians home for dinner, why their digital front door adoption jumped 36% prac
Dec 3, 2025·Solution Showcase
December 3, 2025: A nurse practitioner shows up for their first ED shift at the hospital where they've worked for years. But the system doesn't recognize them, their login doesn't work, and five different teams scramble to merge records while the manager burns hours just getting them access. Kristin Hoppe, Information System Manager at Baylor Scott & White , and Bill Willis , CTO and Head of Advisory at IDMWORKS , reveal how they solved healthcare's most persistent identity crisis—not with n
December 3, 2025: When Will Houston , Network Security Manager at MDI Hospital, received security alerts at 5 AM on a holiday, he faced every healthcare leader's nightmare. But this story gets personal: among the 32,000 breach notifications he later sent were letters to his wife and two children. Join as Will sits down with Fortified Health Security’s Spencer Bales , VP of Product, and Preston Duren , VP of Threat Services, to explore how a small hospital in Bar Harbor, Maine, shut down 17
Dec 1, 2025·Newsday
December 1, 2025: As AI tools rapidly transform healthcare IT workflows, leaders face an unexpected challenge: what happens when your team becomes dramatically more productive? Bill Russell, Drex DeFord, and Sarah Richardson explore the productivity paradox hitting healthcare organizations—when AI enables staff to accomplish in hours what once took weeks, do you need fewer people or different approaches? From closing open positions to managing "cozy" employees who've mastered automation, they de
Nov 27, 2025·The 229 Podcast
November 27, 2025: Shane Thielman , Corporate SVP and CIO at Scripps Health , shares how a compliance auditor switched their primary care physician after reviewing ambient documentation—a surprising indicator of AI's real clinical impact. In this conversation, Shane reveals the seven-year journey to get 40% of appointments online, the command center approach that reduced admission wait times by 25%, and why Scripps runs quarterly clinical continuity exercises after their 2021 cyber event. He cha
Nov 25, 2025·UnHack the Podcast
November 25, 2025: What if cybersecurity awareness training could be fun, like mixing bratwurst and flu shots? Shawna Hofer , CISO at St. Luke's Health System , shares how her team transformed security culture by meeting staff where they are—literally. From creating engaging one-minute videos featuring everyday healthcare workers to establishing a groundbreaking IT and cyber resiliency team that breaks down traditional silos, Shawna reveals why the best healthcare CISOs are expert translators an
Nov 24, 2025·Newsday
November 24, 2025: Healthcare organizations are drowning in applications they can't even inventory, especially after mergers and acquisitions. But the real shock comes when they try to access archived data years later. Dave Dyell , Managing Partner at Innovative Consulting Group , reveals why cloud storage fees are forcing health systems to rethink their entire archiving strategy, particularly for medical imaging. With AI initiatives on the horizon, the way you archive data today determines whet
Nov 21, 2025·Newsday
November 21, 2025: What if your organization could reclaim millions of dollars just by rethinking processes you already have in place? Bill Willis , CTO of IDMWORKS , discusses the hidden costs plaguing healthcare IT, from runaway cloud storage bills to the shocking economics of password resets. Discover why identity management isn't just a security issue but a massive financial opportunity, how HR-IT integration is transforming onboarding from a week-long wait to day-one productivity, and why t
Nov 20, 2025·The 229 Podcast
November 20, 2025: Deborah Muro , CIO of El Camino Health , shares her vision for transforming healthcare from reactive to predictive through intelligent use of AI and sensor technology. With 30 AI use cases already deployed across Epic and other platforms, El Camino is pioneering applications from radiology incidental findings to employee sentiment analysis. Deborah discusses the challenges of integrating AI agents into clinical workflows, starting with call centers before expanding to the reve
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