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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Dec 17, 2025·Executive Interview
December 17, 2025: Real-time location data is revolutionizing hospital operations, but most executives haven't grasped the full magnitude of what's now possible with AI. Philipp von Gilsa , CEO of Kontakt.io , reveals how combining RTLS with AI agents enables immediate interventions when operations break down - no more dashboards, just actionable intelligence in the moment. From predicting equipment needs to optimizing patient flow, health systems are achieving real operating margin improvements
Dec 16, 2025·UnHack the Podcast
From crippling outages to AI-powered deepfakes, 2025 tested healthcare cybersecurity like never before. This year-end recap explores the moments that mattered most: how teams built resilience during system failures, why users became partners instead of "weak links," how identity became the new perimeter, and what it means when you can't trust your own eyes. Through powerful stories from the front lines, we revisit the lessons learned and the community that kept us standing. Because at the end of
Dec 15, 2025·Newsday
December 15, 2025: What if healthcare's biggest breakthroughs require throwing out the playbook? Joined by Daniel Schubert , CEO and Co-Founder of Revuud , this episode explores how AI is fundamentally reshaping healthcare IT strategy, from deploying countless virtual PhD-level agents across operations to rethinking patient access and workflow automation. Healthcare leaders discuss the challenge of prioritizing AI initiatives amid competing demands, the importance of creating organizational marg
Dec 12, 2025·Newsday
December 12, 2025: When cloud platforms like AWS and Azure experience outages, hospitals across the country feel the impact. But are healthcare organizations truly prepared for these disruptions? Charles Knight , Founder of EHC Consulting , explores the critical gaps in healthcare's cloud resilience strategies. From understanding single points of failure to running actual failover tests, this conversation reveals why documentation and operational readiness matter just as much as technical redund
Dec 11, 2025·The 229 Podcast
December 11, 2025: Medical imaging is undergoing a massive transformation, and the innovations unveiled at RSNA 2025 reveal just how profound these changes will be. Dr. Lee David Milligan , Managing Partner at Asbury HealthTech Partners , takes us inside the conference floor to explore groundbreaking advances that are reshaping radiology workflows. Discover how companies are revolutionizing cardiac care by replacing invasive procedures with advanced imaging that costs 90% less, why radiolo
Dec 10, 2025·Executive Interview
December 10, 2025: Leigh Williams , VP and CIO at Augusta Health , shares how a 255-bed independent community hospital is reimagining care through strategic EHR transformation. In this conversation, Leigh discusses leading a MEDITECH Expanse implementation while maintaining deep community ties through comprehensive health needs assessments and patient advisory groups. She reveals how independence enables data-driven, nimble decision-making tailored to local populations, from mobile clinic initia
Dec 8, 2025·Newsday
December 8, 2025: Healthcare systems are drowning in administrative calls while patients struggle with fragmented portals and coordination nightmares. Will Akers , Chief Strategy Officer from Switchboard, MD , joins Bill Russell, Sarah Richardson, and Drex DeFord to unpack a stunning reality: 25-40% of health system calls are simple scheduling requests that could be automated today. Drawing from his experience having children in both Hong Kong and the US healthcare systems, Will reveals stark ef
Dec 4, 2025·The 229 Podcast
December 4, 2025: Tanya Townsend , CIDO at Stanford Medicine Children’s Health , didn't just receive a lifetime achievement award from CHIME—she pioneered the first all-digital hospital back in 2005. Now Tanya is navigating the ultimate healthcare paradox: how do you invest in AI and digital transformation while facing unprecedented budget pressures? In this conversation, she reveals how ambient listening got clinicians home for dinner, why their digital front door adoption jumped 36% prac
Dec 1, 2025·Newsday
December 1, 2025: As AI tools rapidly transform healthcare IT workflows, leaders face an unexpected challenge: what happens when your team becomes dramatically more productive? Bill Russell, Drex DeFord, and Sarah Richardson explore the productivity paradox hitting healthcare organizations—when AI enables staff to accomplish in hours what once took weeks, do you need fewer people or different approaches? From closing open positions to managing "cozy" employees who've mastered automation, they de
Nov 27, 2025·The 229 Podcast
November 27, 2025: Shane Thielman , Corporate SVP and CIO at Scripps Health , shares how a compliance auditor switched their primary care physician after reviewing ambient documentation—a surprising indicator of AI's real clinical impact. In this conversation, Shane reveals the seven-year journey to get 40% of appointments online, the command center approach that reduced admission wait times by 25%, and why Scripps runs quarterly clinical continuity exercises after their 2021 cyber event. He cha
Nov 25, 2025·UnHack the Podcast
November 25, 2025: What if cybersecurity awareness training could be fun, like mixing bratwurst and flu shots? Shawna Hofer , CISO at St. Luke's Health System , shares how her team transformed security culture by meeting staff where they are—literally. From creating engaging one-minute videos featuring everyday healthcare workers to establishing a groundbreaking IT and cyber resiliency team that breaks down traditional silos, Shawna reveals why the best healthcare CISOs are expert translators an
Nov 24, 2025·Newsday
November 24, 2025: Healthcare organizations are drowning in applications they can't even inventory, especially after mergers and acquisitions. But the real shock comes when they try to access archived data years later. Dave Dyell , Managing Partner at Innovative Consulting Group , reveals why cloud storage fees are forcing health systems to rethink their entire archiving strategy, particularly for medical imaging. With AI initiatives on the horizon, the way you archive data today determines whet
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