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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Dec 10, 2025·Executive Interview
December 10, 2025: Leigh Williams , VP and CIO at Augusta Health , shares how a 255-bed independent community hospital is reimagining care through strategic EHR transformation. In this conversation, Leigh discusses leading a MEDITECH Expanse implementation while maintaining deep community ties through comprehensive health needs assessments and patient advisory groups. She reveals how independence enables data-driven, nimble decision-making tailored to local populations, from mobile clinic initia
Dec 4, 2025·The 229 Podcast
December 4, 2025: Tanya Townsend , CIDO at Stanford Medicine Children’s Health , didn't just receive a lifetime achievement award from CHIME—she pioneered the first all-digital hospital back in 2005. Now Tanya is navigating the ultimate healthcare paradox: how do you invest in AI and digital transformation while facing unprecedented budget pressures? In this conversation, she reveals how ambient listening got clinicians home for dinner, why their digital front door adoption jumped 36% prac
Nov 27, 2025·The 229 Podcast
November 27, 2025: Shane Thielman , Corporate SVP and CIO at Scripps Health , shares how a compliance auditor switched their primary care physician after reviewing ambient documentation—a surprising indicator of AI's real clinical impact. In this conversation, Shane reveals the seven-year journey to get 40% of appointments online, the command center approach that reduced admission wait times by 25%, and why Scripps runs quarterly clinical continuity exercises after their 2021 cyber event. He cha
Nov 20, 2025·The 229 Podcast
November 20, 2025: Deborah Muro , CIO of El Camino Health , shares her vision for transforming healthcare from reactive to predictive through intelligent use of AI and sensor technology. With 30 AI use cases already deployed across Epic and other platforms, El Camino is pioneering applications from radiology incidental findings to employee sentiment analysis. Deborah discusses the challenges of integrating AI agents into clinical workflows, starting with call centers before expanding to the reve
Nov 19, 2025·Executive Interview
November 19, 2025: Healthcare IT infrastructure has become so complex that teams have lost sight of the actual patient impact. Kurt Telep , Healthcare Field CTO at Nutanix , pulls no punches in this conversation about what's broken and how to fix it. From his personal regret about avoiding Kubernetes when it first emerged to explaining why 95% of healthcare organizations will consume AI rather than build it, Kurt delivers hard-earned wisdom on navigating constant technological change. He reveals
November 19, 2025: Healthcare interoperability has evolved far beyond simple data exchange—but are we truly unlocking its potential? Dr. Steven Lane , CMO from Health Gorilla , and Mike Cordeiro , Senior Director of Interoperability Market & Product Strategy from MEDITECH join Bill Russell to explore how the industry is shifting from moving data to making it actionable. Discover why structured, normalized data is critical for clinical decision-making, how TEFCA is transforming payer-provider
Nov 6, 2025·The 229 Podcast
November 6, 2025: Stephon Proctor , PhD, Associate Chief Health Informatics Officer for Platform Innovation at Children’s Hospital of Philadelphia , is redefining what's possible when clinical expertise meets technical innovation. He built "Chipper"—a prototype that embeds generative AI directly into Epic's EHR, eliminating the friction of jumping between systems. The reaction from the healthcare IT community was explosive, validating what many suspected: seamless AI integration isn't just conve
Nov 5, 2025·Executive Interview
November 5, 2025: Mark Galea , SVP and CIO at Willis Knighton Health , shares how they achieved world-class EMR results at a fraction of typical costs, proving that digital transformation doesn't require unlimited budgets. Leading a $1.4 billion health system in northern Louisiana, Mark deployed MEDITECH Expanse to 140 clinics in just 14 months while cutting IT operating costs to the lowest quartile. He discusses a "follow the leader" approach to AI adoption, explains why most hospitals can't af
Oct 30, 2025·The 229 Podcast
October 30, 2025: Healthcare systems often lose millions in revenue, not because clinicians aren't doing the work, but because critical informatics get lost between the operating room and the billing department. Dr. Carla Haack , Chief Financial Informatics Officer at Emory Healthcare , discovered this gap firsthand when she stepped away from surgery during the pandemic. In this conversation, she reveals how a change to surgical debriefs resulted in a million dollars in just 21 days and how Emor
Oct 29, 2025·Executive Interview
October 29, 2025: Cellular networks are transforming healthcare delivery, but what makes 5G truly different from its predecessor? Perry Welch , EVP and Chief Revenue Officer at Airwavz Solutions , discusses creating a robust network infrastructure that can handle the demanding requirements of modern medical technology. As healthcare systems begin exploring what's possible with this upgraded network, the question shifts from "can our phones work?" to "what new capabilities can we unlock?" Discove
Oct 23, 2025·The 229 Podcast
October 23, 2025: Sarah Hatchett , SVP and CIO of Cleveland Clinic , manages IT across a sprawling healthcare network spanning Ohio, Nevada, Florida, and international destinations. Sarah reveals how they track time spent on pilots, balance 60% run versus 40% innovation, and the real challenge of managing Epic's 160 annual feature releases. Explore inside their billion-dollar neurological hospital, built featuring real-time gait analysis as patients walk through the door, and why 3,500 physician
Oct 22, 2025·Executive Interview
October 22 – In this episode, Bill Russell sits down with Scott D’Entremont , CEO at Parlance , to explore the evolving role of AI in healthcare communication. From tackling rising operational costs to addressing the hidden issue of referral leakage, Scott shares how automation is reshaping call centers and front desks across healthcare systems. They unpack why integration is still a major hurdle, what most health systems get wrong about call routing, and why deep healthcare knowledge—not just f
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