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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Mar 11, 2026·Solution Showcase
March 11, 2026: What if you could reclaim thousands of hours of IT staff time, without cutting corners on quality? Chris Paravate , CDIO at Northeast Georgia Health System , joins Phillip Furukawa , CRO at SureTest , to reveal how they achieved a 98% reduction in manual testing time across their Epic environment. From 161 regression incidents down to 45, the numbers tell a compelling story. Discover how testing automation is reshaping Epic upgrade cycles, freeing up nearly 10 FTEs worth of capac
Mar 4, 2026·Solution Showcase
March 4, 2026: What happens when AI stops being a buzzword and starts showing up in your bottom line? Kali Ihde , Director of Ventures and Innovation at Northwestern Medicine , joins Bill Russell to share how ambient AI has moved from pilot to proven. Reducing documentation time by 20-30%, generating nine additional patient visits per physician per month, and measurably easing clinician burnout. Kali also pulls back the curtain on Northwestern's disciplined approach to innovation: champion-first
Feb 25, 2026·Executive Interview
February 25, 2026: The nursing crisis is real, and the solutions may be closer than we think. In this executive Interview, Bill Russell sits down with Allison Morin , Chief Nursing Informatics Officer at Symplr , to explore what's burning nurses out and what technology can actually do about it. From staffing automation and ambient listening to AI-powered scheduling, Allison paints a compelling picture of a smarter, more humane future for bedside care. But first, the hard truth: nurses still aren
Feb 23, 2026·Executive Interview
February 23, 2026: Scott Gildea , EVP of Global Delivery at Optimum Healthcare IT , reveals why major healthcare organizations are turning to Costa Rica for managed services. With Epic support now approved, time zone alignment with the US, and massive investments from ServiceNow, Workday, and Amazon creating a skilled talent pool, Costa Rica offers the full-suite IT services healthcare desperately needs. Gildea explains Optimum's strategic expansion, their innovative Career Path training program
Feb 4, 2026·Executive Interview
February 4, 2026: Mark Scruggs , President and COO of SureTest , reveals why healthcare organizations are achieving 80% reductions in testing time and why renewal rates are unprecedented. Mark discusses how automated testing for EHR upgrades and implementations delivers ROI within six to nine months, eliminates over 20,000 hours of manual work annually, and has created what KLAS calls the only true turnkey managed testing service in healthcare. From Epic and Cerner to UKG and ERP systems, discov
Jan 21, 2026·Executive Interview
January 21, 2026: Abhishek Begerhotta , CEO of 314e Corporation , shares battle-tested insights from over 25 years in healthcare IT, including his pivotal role in Kaiser Permanente's landmark Epic implementation. From surviving IBM's clinical system cancellation to building a product-focused company specializing in EHR migrations, Abhishek reveals the hidden complexities of moving massive healthcare datasets and why the wave of Oracle Cerner migrations isn't slowing down. He discusses innovative
Jan 14, 2026·Executive Interview
January 14, 2026: Identity has evolved from a back-office security concern into the foundation of healthcare's competitive strategy. Steve Gwizdala , VP of Healthcare at Ping Identity , reveals how health systems are rethinking identity to win patient loyalty in an era of unprecedented choice. With patients selecting care based on digital convenience and clinicians demanding frictionless access, the stakes have never been higher. From eliminating password fatigue to preparing for agentic AI thre
Jan 14, 2026·Solution Showcase
January 14, 2026: When 50% of your urgent care patients walk in with zero medical history, how do you deliver quality care? Mike Cordeiro , Senior Director of Interoperability Market and Product Strategy at MEDITECH , and Joe Diver , Signature Healthcare ’s CIO, discuss how they transformed fragmented records into a unified view that nearly 400 clinicians adopted in record time. One physician called it "the best technical change in years." Learn why interoperability isn't just about regulatory c
Jan 7, 2026·Solution Showcase
January 7, 2026: Chuck Christian , CTO of Franciscan Health , and Charles Anastos , Senior Partner at Chartis , share the unfiltered story of migrating a 12-hospital Epic environment to Microsoft Azure—including the moment their hosting partner suddenly exited the business mid-contract. Chuck reveals why they rejected the "easy button" of Epic hosting, how they navigated a complex RFP with six vendors, and the non-negotiables that made or broke partnerships. From building a dedicated cloud cost
Dec 22, 2025·Executive Interview
December 22, 2025: What makes a healthcare event truly transformative? Guru Sundar , VP of Marketing at Abridge , explores their unique event, ‘The Conversation’, that blends art, science, and healthcare innovation. From Laird Hamilton's insights on trusting your subconscious to John McEnroe's lesson on staying true to your brand, this discussion reveals how cross-industry inspiration drives healthcare forward. Discover why Eric Larson shocked attendees by suggesting health systems close non-cli
Dec 17, 2025·Executive Interview
December 17, 2025: Real-time location data is revolutionizing hospital operations, but most executives haven't grasped the full magnitude of what's now possible with AI. Philipp von Gilsa , CEO of Kontakt.io , reveals how combining RTLS with AI agents enables immediate interventions when operations break down - no more dashboards, just actionable intelligence in the moment. From predicting equipment needs to optimizing patient flow, health systems are achieving real operating margin improvements
Dec 10, 2025·Executive Interview
December 10, 2025: Leigh Williams , VP and CIO at Augusta Health , shares how a 255-bed independent community hospital is reimagining care through strategic EHR transformation. In this conversation, Leigh discusses leading a MEDITECH Expanse implementation while maintaining deep community ties through comprehensive health needs assessments and patient advisory groups. She reveals how independence enables data-driven, nimble decision-making tailored to local populations, from mobile clinic initia
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