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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Dec 3, 2025·Solution Showcase
December 3, 2025: A nurse practitioner shows up for their first ED shift at the hospital where they've worked for years. But the system doesn't recognize them, their login doesn't work, and five different teams scramble to merge records while the manager burns hours just getting them access. Kristin Hoppe, Information System Manager at Baylor Scott & White , and Bill Willis , CTO and Head of Advisory at IDMWORKS , reveal how they solved healthcare's most persistent identity crisis—not with n
December 3, 2025: When Will Houston , Network Security Manager at MDI Hospital, received security alerts at 5 AM on a holiday, he faced every healthcare leader's nightmare. But this story gets personal: among the 32,000 breach notifications he later sent were letters to his wife and two children. Join as Will sits down with Fortified Health Security’s Spencer Bales , VP of Product, and Preston Duren , VP of Threat Services, to explore how a small hospital in Bar Harbor, Maine, shut down 17
Nov 27, 2025·The 229 Podcast
November 27, 2025: Shane Thielman , Corporate SVP and CIO at Scripps Health , shares how a compliance auditor switched their primary care physician after reviewing ambient documentation—a surprising indicator of AI's real clinical impact. In this conversation, Shane reveals the seven-year journey to get 40% of appointments online, the command center approach that reduced admission wait times by 25%, and why Scripps runs quarterly clinical continuity exercises after their 2021 cyber event. He cha
Nov 20, 2025·The 229 Podcast
November 20, 2025: Deborah Muro , CIO of El Camino Health , shares her vision for transforming healthcare from reactive to predictive through intelligent use of AI and sensor technology. With 30 AI use cases already deployed across Epic and other platforms, El Camino is pioneering applications from radiology incidental findings to employee sentiment analysis. Deborah discusses the challenges of integrating AI agents into clinical workflows, starting with call centers before expanding to the reve
Nov 12, 2025·Solution Showcase
November 12, 2025: After a major consolidation and Epic implementation during COVID-19, Ballad Health could have focused solely on survival. Instead, Pam Austin , CIO at Ballad Health , partnered with Chris Jenkins , EVP of Digital Strategy and Enterprise Imaging at Healthlink Advisors , to build a comprehensive five-year digital roadmap anchored in six strategic pillars. This conversation explores how they established IT governance that turns noise into clarity, created an Office of the CIO to
Nov 6, 2025·The 229 Podcast
November 6, 2025: Stephon Proctor , PhD, Associate Chief Health Informatics Officer for Platform Innovation at Children’s Hospital of Philadelphia , is redefining what's possible when clinical expertise meets technical innovation. He built "Chipper"—a prototype that embeds generative AI directly into Epic's EHR, eliminating the friction of jumping between systems. The reaction from the healthcare IT community was explosive, validating what many suspected: seamless AI integration isn't just conve
Oct 30, 2025·The 229 Podcast
October 30, 2025: Healthcare systems often lose millions in revenue, not because clinicians aren't doing the work, but because critical informatics get lost between the operating room and the billing department. Dr. Carla Haack , Chief Financial Informatics Officer at Emory Healthcare , discovered this gap firsthand when she stepped away from surgery during the pandemic. In this conversation, she reveals how a change to surgical debriefs resulted in a million dollars in just 21 days and how Emor
Oct 29, 2025·Solution Showcase
October 29, 2025: When UNC Health embarked on integrating 14 hospitals and hundreds of clinics across North Carolina, they needed more than just technology—they needed a scalable playbook. Brent Lamm , SVP and CIO at UNC Health , joins Glen Phares , National Director for Healthcare Solution Delivery at Experis Health Solutions , to reveal how UNC Health built repeatable processes for rapid M&A integration. From consolidating nine different payrolls into one ERP system to managing infrastruct
Oct 23, 2025·The 229 Podcast
October 23, 2025: Sarah Hatchett , SVP and CIO of Cleveland Clinic , manages IT across a sprawling healthcare network spanning Ohio, Nevada, Florida, and international destinations. Sarah reveals how they track time spent on pilots, balance 60% run versus 40% innovation, and the real challenge of managing Epic's 160 annual feature releases. Explore inside their billion-dollar neurological hospital, built featuring real-time gait analysis as patients walk through the door, and why 3,500 physician
Oct 16, 2025·The 229 Podcast
October 16, 2025: How do you build a cybersecurity program that lasts over a decade? Anahi Santiago , CISO at ChristianaCare , shares what separates healthcare organizations that prioritize security from those where CISOs burn out in 18 months. She reveals why bringing state agencies and the National Guard into tabletop exercises transformed her team's preparedness, how she aligned security with patient safety from day one, and why healthcare's open environments create unique challenges that oth
Oct 9, 2025·The 229 Podcast
October 9, 2025: Phil Lindemann , VP of Data and Research at Epic , reveals how Cosmos has grown to 300 million patient records, transforming clinical decision-making through AI-powered insights. Discover how physicians now access precision cohorts and outcome-driven treatment recommendations at the point of care, backed by over 1,000 automated quality checks per query. Phil discusses the evolution from manual analytics to AI-assisted tools, the explosive growth in healthcare research with two p
Oct 2, 2025·The 229 Podcast
October 2, 2025: Dr. Spencer Dorn , Vice Chair and Professor of Medicine from UNC Health , brings a refreshingly honest perspective to healthcare AI adoption that challenges industry assumptions. As a gastroenterologist who deliberately chose not to use AI scribes despite the hype, he reveals why AI tools only save about one minute per patient and questions whether billion-dollar valuations are justified. The conversation takes unexpected turns, from his experience with the streamlined UK health
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