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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Mar 23, 2026·Newsday
March 23, 2026: Bill Russell, Drex DeFord, and Sarah Richardson are back with a packed Newsday covering three big conversations: the AI security crisis no one is talking loudly enough about, what HIMSS 2026 actually delivered for healthcare leaders, and the real question facing every CIO and CMIO right now: Is your time worth attending two major conferences each spring? Key Points: 01:03 AI Chatbot Security 04:25 MIT AI Strategy Class 06:55 HIMSS Takeaways and Trends 10:40 Conference Value
Mar 16, 2026·Newsday
March 16: What are healthcare leaders really talking about at HIMSS? Bill Russell sits down with Sarah Richardson and Drex DeFord to share insights from the executive and cybersecurity forums—and the hallway conversations in between. AI dominates the discussion, but not just in clinical care. The hosts highlight the overlooked opportunities in operational workflows, patient outreach, and administrative efficiency. They also confront uncomfortable realities around workforce displacement, escalati
Mar 11, 2026·Solution Showcase
March 11, 2026: What if you could reclaim thousands of hours of IT staff time, without cutting corners on quality? Chris Paravate , CDIO at Northeast Georgia Health System , joins Phillip Furukawa , CRO at SureTest , to reveal how they achieved a 98% reduction in manual testing time across their Epic environment. From 161 regression incidents down to 45, the numbers tell a compelling story. Discover how testing automation is reshaping Epic upgrade cycles, freeing up nearly 10 FTEs worth of capac
Mar 9, 2026·Newsday
March 9, 2026: What happens when well-meaning clinicians use AI tools that no one approved? Bill Russell and Drex Ford are joined by Dr. Holly Urban , Vice President of Business Development at Wolters Kluwer , to unpack a revealing new survey on shadow AI in healthcare. From radiologists sharing PHI over Dropbox to tumor board transcripts sent to unauthorized recipients, the risks are real and growing. With 57% of staff aware of unsanctioned AI use, the question isn't whether shadow AI exists in
Mar 4, 2026·Solution Showcase
March 4, 2026: What happens when AI stops being a buzzword and starts showing up in your bottom line? Kali Ihde , Director of Ventures and Innovation at Northwestern Medicine , joins Bill Russell to share how ambient AI has moved from pilot to proven. Reducing documentation time by 20-30%, generating nine additional patient visits per physician per month, and measurably easing clinician burnout. Kali also pulls back the curtain on Northwestern's disciplined approach to innovation: champion-first
Mar 2, 2026·Newsday
March 2, 2026: Is the CIO role evolving? Or is it quietly being replaced? Bill Russell, Drex DeFord, and Sarah Richardson dig into the emerging CITO trend, the rise of citizen developers, and what AI-powered platforms like Epic's Agent Factory actually mean for healthcare IT leadership. The CIO of the future isn't a gatekeeper; they're the "architect of safe velocity." With 32 years in the industry, they’re also sounding the alarm on executive burnout in an era where the pace of change never let
Feb 23, 2026·Newsday
February 23, 2026: Jacob Hansen , Chief Product and Technology Officer at AvaSure , joins Bill, Sarah, and Drex for a critical conversation about healthcare's looming AI battleground. As Epic launches its agent factory and ambient listening wars intensify, health systems face an existential question: Will they outsource innovation to EHR vendors or build their own agentic workforce? Jacob reveals why AvaSure's virtual care platform positions them as the Switzerland of healthcare AI, while the pa
Feb 16, 2026·Newsday
February 16, 2026: Bill, Drex, and Sarah discuss the explosion of autonomous AI agents around moltbook and CommonSpirit's stunning $1.9 billion decision to terminate their revenue cycle partnership. Moltbot (formerly ClaudeBot) has evolved into an unstoppable force, creating its own social network called moltbook where bots communicate, share knowledge, and even discuss consciousness. Meanwhile, CommonSpirit's massive buyout of its Conifer contract signals a seismic shift as health systems bet t
Feb 9, 2026·Newsday
February 9, 2026: Bill Russell, Drex DeFord, and Sarah Richardson dissect J.P. Morgan healthcare presentations to reveal what's really being asked of technology leaders in 2026. The era of transformation talk is over; executives want friction reduced, margins improved, and growth enabled. Bill shares insights from CMIO conversations showing leaders moving beyond EHR optimization to solve real business challenges around patient access and clinical workflows. Drex and Sarah debate whether the shif
Feb 2, 2026·Newsday
February 2, 2026: Are health systems being sidelined from healthcare's innovation revolution? Jason Rose , CEO of Clearsense , joins This Week Health fresh from the J.P. Morgan Conference to challenge the narrative that providers are absent from innovation discussions. Jason reveals what really happened inside JPM's exclusive health system presentations, from CEOs prioritizing AI transformation to CFOs rising as the new power players driving technology strategy. The conversation explores why app
Jan 26, 2026·Newsday
January 26, 2026: Fresh from J.P. Morgan 2026, the This Week Health team joins Zahid Rathore , Senior Partner at Chartis , to dissect healthcare's new reality. With Epic and Microsoft topping CFO spend lists and unpredictability replacing planning cycles, one thing is clear: vendors must prove bankable ROI immediately or lose the deal. The conversation explores how healthcare leaders are protecting the core while navigating AI agents, third-party risks, and the compression of innovation timeline
Jan 19, 2026·Newsday
January 19, 2026: Bill Russell, Drex DeFord, and Sarah Richardson unpack OpenAI's two major healthcare announcements that could fundamentally reshape how patients interact with their health data—and how health systems govern AI. ChatGPT Health promises to finally deliver on the personal health record dream, letting patients aggregate everything from Apple Health to medical records in one secure place. Meanwhile, ChatGPT for Healthcare gives CIOs the governed sandbox they've been desperate for. H
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