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In the News

"Untapped Power": The Critical Role Digital Tools Can Play in Addressing Social Determinants...

September 24, 2023

John Halamka, MD, President, Mayo Clinic Platform

We have written often about the social determinants of health (SDOH), a problem that continues to challenge healthcare policy makers and bedside clinicians alike. In a recent New York Times article, Nicholas Kristof described the profession’s inability to adequately address the issue as “the scandal that is American Health Care.”

His statistics certainly justify this indictment:

  • The average person in Mississippi will not make it past age 72 (71.9), compared to Bangladesh, where life expectancy is 72.4.
  • Life expectancy in Alabama, Arkansas, Kentucky, and Louisiana are less than 74 while those living in Japan, Australia, and South Korea typically live to age 84 or beyond.
  • Neonates in India, Rwanda, and Venezuela have a longer life expectancy than Native American newborns.
  • About 150,000 toe, foot, and leg amputations are performed in the United States each year, making us “a world leader.” They’re mostly the result of poorly managed diabetes.

These troubling statistics are inconsistent with the amount of money the U.S. invests in healthcare. According to the CDC, the nation spends about $4.3 trillion per year, about twice as much as other wealthy countries. Although there are numerous contributing causes for this American scandal, SDOH play a major role.

The CDC describes these determinants as “conditions in which people are born, grow, work, live, and age, and the wider set of forces and systems shaping the conditions of daily life. These forces and systems include economic policies and systems, development agendas, social norms, social policies, racism, climate change, and political systems.” Addressing these issues will require systemic changes in national policies and changes in the attitudes of decision makers nationwide. But there are also measures that clinicians and technologists can implement that will have an impact.

Addressing “underlying problems”

In recent years, healthcare providers have become much more aware of the impact of social factors on their patients’ health and have taken steps to address these problems. Many have come to realize that improving clinical outcomes will never happen without fixing these underlying problems. Expecting patients to lower their HbA1c levels when they can’t afford the medication needed to lower their blood glucose is unreasonable; so is asking them to arrive for a clinic appointment when they have no viable means of transportation. Equally unreasonable: scolding them because they won’t replace their empty calorie snacks with fresh fruits and vegetables when they live in a food desert.

Many clinicians are tackling these issues by referring patients to a variety of community-based non-profit organizations. While these referrals can impact SDOH, some clinicians are moving beyond this screen-and-refer approach and taking a more direct interventional approach. Rahul Vanjani, MD, with Brown University, and associates suggest it may be time for physicians to serve as “street-level bureaucrats.”

Tapping social resources

Vanjani et al point out that there are many social resources can be tapped with the help of a physician’s direct input and signature. They cite the case of a diabetic patient living with his mother who was about to die, at which point he would no longer be eligible for the same subsidized housing his mother had been eligible for. The physician in care of the case spent three minutes printing out and signing a federal form — the US Department of Housing and Urban Development (HUD) Verification of Disability — which enabled the patient to remain in his mother’s apartment.

The authors point out that many clinicians don’t know anything about the “often untapped power of medical documentation… A lack of adequate paperwork is often used to justify denial of social services for which people are otherwise eligible, and clinicians can help patients get the necessary paperwork to document medical eligibility for services such as disability housing, prevention of utilities shut-off, disability income, improvement of housing conditions, prevention of incarceration, waiving of court fines and fees, and more.”

Of course, fixing social problems is only part of the solution. Our healthcare ecosystem devotes far too many resources to the treatment of late-stage disease and far too little on prevention and early detection. One study found that early detection of cancer would save $26 billion per year in the U.S. Several digital solutions are emerging to make early detection more readily available to clinicians and patients. For instance, a deep learning algorithm called Sybil, which is designed to predict the risk of lung cancer, has been validated on three independent data sets and has the potential to identify those at risk based on a single low dose chest CT scan.

At Mayo Clinic Platform, we have spent the last several years developing similar digital tools to improve early detection of disease. In partnership with Lucem Health, we have created an agnostic AI platform that can help detect prediabetes and diabetes and improve the early diagnosis of colorectal cancer. And in partnership with Anumana, we have created deep learning-based algorithms for the early detection of atrial fibrillation and other cardiovascular disorders.

The healthcare ecosystem faces major challenges, but with the right combination of compassion, teamwork, and machine learning, we see a bright future ahead.

This piece was written by John Halamka, MD, President, and Paul Cerrato, senior research analyst and communications specialist, Mayo Clinic Platform. To view their blog, click here.

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Digital divide affecting low-income patients, Reid Health CEO says

September 24, 2023

Craig Kinyon, CEO of Richmond, Ind.-based Reid Health, said the digital divide is disproportionately affecting low-income households in both urban and rural areas. 

In an Aug. 30 LinkedIn post, Mr. Kinyon said that in today's digital world, it is vital to address the issue of digital inequities. 

"Did you know that approximately 19 percent of Americans do not own a smartphone?" he wrote. "Shockingly, 50 percent of households earning less than $30,000 per year have limited access to computers, while around 18 million households in the U.S. lack internet access."

He proposed that healthcare should begin recognizing the impact of social determinants of health and health disparities to assess how it is hindering patients from getting access to care.

"This is why as leaders in the healthcare field, it is imperative for us to collaborate with community organizations, and policymakers in order to bridge this digital divide," he wrote. "By working together harmoniously, innovative solutions can be created that effectively address these challenges."

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National Hospital Flash Report: August 2023

September 24, 2023

August 2023 operating margins

Hospitals’ financial performance worsened in July as volumes fell, but margins remain improved from 2022. The median Kaufman Hall Calendar Year-To-Date Operating Margin Index reflecting actual margins was 1.3% in July. 

The August issue of the National Hospital Flash Report covers these and other key performance metrics.

Download

Read More from this Report Series

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Tips to retain valued employees contemplating resignation

September 24, 2023

View profile for Joey Meneses, Disruptive Leader

Gulf War Veteran, Emerging Technology Executive, Cybersecurity Evangelist, CIO/CTO, Private Pilot, Thought Leader, Lt Col USAF (Ret)

1h

Persuading a Valued Employee to Stay After Resignation Losing a talented employee is difficult for any organization. When someone resigns, your first reaction may be to do everything in your power to change their mind. However, hastily made counteroffers or desperate pleas are often ineffective. If you want to persuasively encourage an employee to reconsider their decision to leave, you need a thoughtful approach. Here are some tips: Have an Honest Conversation
When an employee gives notice, schedule time to sit down together privately. Ask them candidly why they want to leave and listen with empathy. Avoid getting defensive even if their reasons surprise or disappoint you. Understanding their motivations is key. Make a Respectful Counteroffer
Outline the concrete ways you can address their concerns, which may involve more compensation, different responsibilities, training opportunities, etc. Share your desire to keep them, but avoid ultimatums or guilt trips. Highlight Their Value
Remind them of all the ways they positively impact the organization, from their skills to achievements to critical relationships. Employees often resign when they feel undervalued, so showing appreciation can help. Explore Growth Opportunities
If boredom, lack of challenge or feelings of career stagnation are causing them to leave, showcase advancement possibilities and enrichment options that may re-engage them. Promise Meaningful Changes
If heavy workloads, lack of resources or management conflicts are driving their exit, admit these shortcomings and offer realistic solutions. Vague assurances won't suffice. Appeal to Loyalty
For longtime employees especially, politely call upon their shared history and personal connection to the organization. But avoid feeling entitled to their continued service. In the end, staying positive and flexible gives you the best chance of persuading someone to continue contributing their talents. Just be prepared to accept their departure with grace if they truly feel it is time to move on. #leadership #management

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"Untapped Power": The Critical Role Digital Tools Can Play in Addressing Social Determinants...

September 24, 2023

John Halamka, MD, President, Mayo Clinic Platform

We have written often about the social determinants of health (SDOH), a problem that continues to challenge healthcare policy makers and bedside clinicians alike. In a recent New York Times article, Nicholas Kristof described the profession’s inability to adequately address the issue as “the scandal that is American Health Care.”

His statistics certainly justify this indictment:

  • The average person in Mississippi will not make it past age 72 (71.9), compared to Bangladesh, where life expectancy is 72.4.
  • Life expectancy in Alabama, Arkansas, Kentucky, and Louisiana are less than 74 while those living in Japan, Australia, and South Korea typically live to age 84 or beyond.
  • Neonates in India, Rwanda, and Venezuela have a longer life expectancy than Native American newborns.
  • About 150,000 toe, foot, and leg amputations are performed in the United States each year, making us “a world leader.” They’re mostly the result of poorly managed diabetes.

These troubling statistics are inconsistent with the amount of money the U.S. invests in healthcare. According to the CDC, the nation spends about $4.3 trillion per year, about twice as much as other wealthy countries. Although there are numerous contributing causes for this American scandal, SDOH play a major role.

The CDC describes these determinants as “conditions in which people are born, grow, work, live, and age, and the wider set of forces and systems shaping the conditions of daily life. These forces and systems include economic policies and systems, development agendas, social norms, social policies, racism, climate change, and political systems.” Addressing these issues will require systemic changes in national policies and changes in the attitudes of decision makers nationwide. But there are also measures that clinicians and technologists can implement that will have an impact.

Addressing “underlying problems”

In recent years, healthcare providers have become much more aware of the impact of social factors on their patients’ health and have taken steps to address these problems. Many have come to realize that improving clinical outcomes will never happen without fixing these underlying problems. Expecting patients to lower their HbA1c levels when they can’t afford the medication needed to lower their blood glucose is unreasonable; so is asking them to arrive for a clinic appointment when they have no viable means of transportation. Equally unreasonable: scolding them because they won’t replace their empty calorie snacks with fresh fruits and vegetables when they live in a food desert.

Many clinicians are tackling these issues by referring patients to a variety of community-based non-profit organizations. While these referrals can impact SDOH, some clinicians are moving beyond this screen-and-refer approach and taking a more direct interventional approach. Rahul Vanjani, MD, with Brown University, and associates suggest it may be time for physicians to serve as “street-level bureaucrats.”

Tapping social resources

Vanjani et al point out that there are many social resources can be tapped with the help of a physician’s direct input and signature. They cite the case of a diabetic patient living with his mother who was about to die, at which point he would no longer be eligible for the same subsidized housing his mother had been eligible for. The physician in care of the case spent three minutes printing out and signing a federal form — the US Department of Housing and Urban Development (HUD) Verification of Disability — which enabled the patient to remain in his mother’s apartment.

The authors point out that many clinicians don’t know anything about the “often untapped power of medical documentation… A lack of adequate paperwork is often used to justify denial of social services for which people are otherwise eligible, and clinicians can help patients get the necessary paperwork to document medical eligibility for services such as disability housing, prevention of utilities shut-off, disability income, improvement of housing conditions, prevention of incarceration, waiving of court fines and fees, and more.”

Of course, fixing social problems is only part of the solution. Our healthcare ecosystem devotes far too many resources to the treatment of late-stage disease and far too little on prevention and early detection. One study found that early detection of cancer would save $26 billion per year in the U.S. Several digital solutions are emerging to make early detection more readily available to clinicians and patients. For instance, a deep learning algorithm called Sybil, which is designed to predict the risk of lung cancer, has been validated on three independent data sets and has the potential to identify those at risk based on a single low dose chest CT scan.

At Mayo Clinic Platform, we have spent the last several years developing similar digital tools to improve early detection of disease. In partnership with Lucem Health, we have created an agnostic AI platform that can help detect prediabetes and diabetes and improve the early diagnosis of colorectal cancer. And in partnership with Anumana, we have created deep learning-based algorithms for the early detection of atrial fibrillation and other cardiovascular disorders.

The healthcare ecosystem faces major challenges, but with the right combination of compassion, teamwork, and machine learning, we see a bright future ahead.

This piece was written by John Halamka, MD, President, and Paul Cerrato, senior research analyst and communications specialist, Mayo Clinic Platform. To view their blog, click here.

Share
Read More

Digital divide affecting low-income patients, Reid Health CEO says

September 24, 2023

Craig Kinyon, CEO of Richmond, Ind.-based Reid Health, said the digital divide is disproportionately affecting low-income households in both urban and rural areas. 

In an Aug. 30 LinkedIn post, Mr. Kinyon said that in today's digital world, it is vital to address the issue of digital inequities. 

"Did you know that approximately 19 percent of Americans do not own a smartphone?" he wrote. "Shockingly, 50 percent of households earning less than $30,000 per year have limited access to computers, while around 18 million households in the U.S. lack internet access."

He proposed that healthcare should begin recognizing the impact of social determinants of health and health disparities to assess how it is hindering patients from getting access to care.

"This is why as leaders in the healthcare field, it is imperative for us to collaborate with community organizations, and policymakers in order to bridge this digital divide," he wrote. "By working together harmoniously, innovative solutions can be created that effectively address these challenges."

Read More

National Hospital Flash Report: August 2023

September 24, 2023

August 2023 operating margins

Hospitals’ financial performance worsened in July as volumes fell, but margins remain improved from 2022. The median Kaufman Hall Calendar Year-To-Date Operating Margin Index reflecting actual margins was 1.3% in July. 

The August issue of the National Hospital Flash Report covers these and other key performance metrics.

Download

Read More from this Report Series

Read More

Tips to retain valued employees contemplating resignation

September 24, 2023

View profile for Joey Meneses, Disruptive Leader

Gulf War Veteran, Emerging Technology Executive, Cybersecurity Evangelist, CIO/CTO, Private Pilot, Thought Leader, Lt Col USAF (Ret)

1h

Persuading a Valued Employee to Stay After Resignation Losing a talented employee is difficult for any organization. When someone resigns, your first reaction may be to do everything in your power to change their mind. However, hastily made counteroffers or desperate pleas are often ineffective. If you want to persuasively encourage an employee to reconsider their decision to leave, you need a thoughtful approach. Here are some tips: Have an Honest Conversation
When an employee gives notice, schedule time to sit down together privately. Ask them candidly why they want to leave and listen with empathy. Avoid getting defensive even if their reasons surprise or disappoint you. Understanding their motivations is key. Make a Respectful Counteroffer
Outline the concrete ways you can address their concerns, which may involve more compensation, different responsibilities, training opportunities, etc. Share your desire to keep them, but avoid ultimatums or guilt trips. Highlight Their Value
Remind them of all the ways they positively impact the organization, from their skills to achievements to critical relationships. Employees often resign when they feel undervalued, so showing appreciation can help. Explore Growth Opportunities
If boredom, lack of challenge or feelings of career stagnation are causing them to leave, showcase advancement possibilities and enrichment options that may re-engage them. Promise Meaningful Changes
If heavy workloads, lack of resources or management conflicts are driving their exit, admit these shortcomings and offer realistic solutions. Vague assurances won't suffice. Appeal to Loyalty
For longtime employees especially, politely call upon their shared history and personal connection to the organization. But avoid feeling entitled to their continued service. In the end, staying positive and flexible gives you the best chance of persuading someone to continue contributing their talents. Just be prepared to accept their departure with grace if they truly feel it is time to move on. #leadership #management

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