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In the News

The Evolution Of Clinical Documentation: From Paper To AI

October 12, 2023

AI transformation of medical documentation from paper-based to digital reduces administrative load and burnout, improves healthcare quality, allows focus on core patient care. Shift includes use of administrators, electronic medical records, voice-to-text apps, promising future use of Multimodal Large Language Models (M-LLMs). Implementation requires trained models, regulatory safeguards, meticulous integration approach. Transition influenced by institutional motivation, technological advances, financial assets, regulatory environments. Future geared towards AI solutions, involves both major and minor tools to shape daily clinical workflow.

The Evolution Of Clinical Documentation: From Paper To AI The Medical Futurist

Read More

'Overhyped' generative AI will get a 'cold shower' in 2024, analysts predict

October 12, 2023

CCS Insight predicts generative AI will face slowdown in 2024 due to increased costs and hype fading; small developers may find operation too expensive. It also anticipates EU AI regulation delays due to technology's rapid advancement. Next, CCS Insight predicts a search engine will add AI-generated content warnings and expects the first arrests for AI-based identity fraud in 2024.

'Overhyped' generative AI will get a 'cold shower' in 2024, analysts predict CNBC

Read More

Walgreens launches direct-to-consumer telehealth

October 12, 2023

This audio is auto-generated. Please let us know if you have feedback.
  • Walgreens plans to launch telehealth visits on its website later this month, as the retail pharmacy giant continues its strategic pivot to healthcare services.
  • Walgreens Virtual Healthcare will offer on-demand virtual consultations with providers for common medical needs and medication prescriptions.
  • Walgreens is adding direct-to-consumer virtual care because “our goal is to be the most convenient health and wellness destination, whether you’re physically in our stores or virtually in our stores,” said Tracey Brown, Walgreens’ chief customer officer and president of retail, while debuting the new offering at the HLTH conference in Las Vegas on Monday.

Patients in eligible states — California, Florida, Georgia, Illinois, Michigan, Nevada, North Carolina, Ohio and Texas — will be able to access WVH on Walgreens.com starting in late October.

Walgreens is launching WVH in those states because they include almost half of the U.S. population and nearly half of Walgreens’ pharmacy customers, a spokesperson told Healthcare Dive.

Patients will be able to access a doctor or nurse practitioner via chat, along with video visits for select conditions, on their own devices. At launch, WVH clinicians will be able to treat seasonal allergies, COVID-19 or flu, erectile dysfunction, hair loss, birth control or other common health needs, the spokesperson said.

If a patient needs a medication, WVH can send that prescription to a Walgreens pharmacy or have it delivered to their home on the same day.

Most WVH chat visits will be priced at $33 out of pocket, while video visits will range from $36 to $75. That pricing is in-line with other direct-to-consumer telehealth options. At Amazon Clinic, for example, messaging-based consultations cost $35 on average, while video visits cost $75.

Walgreens is not accepting insurance at launch, but said it plans to accept insurance some time in the future.

It’s not Walgreens’ first foray into telehealth. VillageMD, the value-based medical chain majority owned by Walgreens, offers virtual care services, and Walgreens has offered telehealth dermatology since 2016.

But it is the latest healthcare initiative from Walgreens, a company in flux as it faces flagging earnings, shaky investor confidence and C-suite turnover. Along with Walgreens’ CFO and CIO, CEO Roz Brewer also recently announced plans to leave the Illinois-based retailer.

Walgreens’ board said the company would search for a replacement with “deep healthcare experience.” An early contender is reportedly Tim Wentworth, former chief executive of Cigna businesses Evernorth and Express Scripts.

Walgreens’ U.S. Healthcare segment, which includes VillageMD, at-home care provider CareCentrix and specialty pharmacy Shields Health Solutions, has boosted the company’s recent earnings. However, the division’s profit ramp has been slower than expected, management said during its third quarter earnings call in June.

Along with bolstering VillageMD through acquisitions of provider groups and divesting its stake in home infusion provider Option Care Health, Walgreens also recently announced a partnership with physician enablement startup Pearl Health to provide management services to community providers.

Read More

Microsoft announces new AI tools to help doctors deliver better care

October 12, 2023

Published Tue, Oct 10 2023 12:00 PM EDTUpdated Tue, Oct 10 2023 1:58 PM EDT

  • Microsoft introduced new tools in Microsoft Fabric and Azure AI for health-care organizations.
  • The new products can combine data from sources such as electronic health records, images, lab systems, medical devices and claims systems so organizations can standardize it and access it in the same place.
  • Microsoft said the new tools can also help eliminate the "time-consuming" process of searching through these sources one by one, so medical providers can focus on care.

Microsoft CEO Satya Nadella listens to an audience member's question during the company's annual shareholder meeting in Bellevue, Washington, Nov. 30, 2016.

Stephen Brashear | Getty Images News | Getty Images

Microsoft on Tuesday announced new data and artificial intelligence products that aim to help health-care organizations easily access and learn from the mountains of information collected by doctors and hospitals.

The health care and life sciences industry is responsible for generating more than 30% of all data produced globally, according to a recent report from Deloitte. But it can be challenging to leverage all that information since it is stored across a variety of different systems and formats. Around 97% of all the data generated by hospitals remains unused, for instance. 

To help address this issue, Microsoft said Tuesday at the HLTH conference in Las Vegas, it developed new health-care-specific tools in Fabric, a data and analytics platform the company announced in May. It can combine data from sources such as electronic health records, images, lab systems, medical devices and claims systems so organizations can standardize it and access it in the same place. Microsoft said the new tools will help eliminate the "time-consuming" process of searching through these sources one by one.

Microsoft has been trialing Fabric for health care with select customers including Northwestern Medicine, Arthur Health and SingHealth, and it is available in a preview capacity starting Tuesday.  

Doug King, the chief information officer at Northwestern Medicine, said Northwestern is still in the process of moving its data into the Fabric system but that the organization is already excited about the potential. 

He said consolidating disparate data will ultimately help health systems improve care and see more patients.  

"Data is king now within health care, and that goes from everything from understanding what's happening in the OR, to how many patients are coming in? How many patients are leaving the house or the hospital? And then how can you get them in faster?" he told CNBC in an interview. 

King said Northwestern is deploying Microsoft's technology thoughtfully, but it could be a "game changer" if it is done well. He said the organization is thinking about future applications such as managing patient flow and staffing, as well as how to integrate broader population health data, such as where food deserts are located, into care.  

"The current state of technology and Microsoft Fabric and Azure and generative AI, all of that, it's going to change the way we live. And it's going to change the way we take care of patients. And it's probably one of the best shots that we have to solve some of the biggest problems we have within health care," he said.  

Microsoft also introduced new tools for health-care organizations within its Azure AI services Tuesday.

The company will offer a new generative AI chatbot called the Azure AI Health Bot, which can pull information from a health organization's own internal data as well as reputable external sources such as the Food and Drug Administration and the National Institutes of Health.

Linishya Vaz, principal product manager at Microsoft Health and Life Sciences, said the chatbot can be used to help staff within an organization ask questions, such as how to treat a specific disease and what the internal protocols and processes are. Patients can also use the chatbot within their patient portal to ask clarifying questions about their symptoms and medical terms they encounter, she added.

"What's also really important is that we built in guardrails and safeguards into this process," Vaz told reporters at a press briefing. "There's a way to verify this information, make sure the customer can do an audit of the answers to see that they are credible."

Microsoft announced another solution called Text Analytics for health, which can label and extract important medical information from a variety of unstructured data sources such as clinical documents and notes. Vaz said the tool will be released in Spanish, French, Italian, German, Portuguese and Hebrew in addition to English.

Finally, Microsoft unveiled three new models within Azure AI Health Insights, which offers tools to help doctors, nurses and researchers make more informed decisions.

The first model, patient timeline, gives clinicians a simple, chronological overview of a patient's medical history by using generative AI to consolidate information from different unstructured data sources.

"You're able to visually see, immediately, there was a medical encounter here, there was a procedure done here, this is the medication that someone took, and [the clinician's] able to get a really good picture," Vaz said.

The second model, called clinical report simplification, allows clinicians to use generative AI to simplify reports full of complex medical terminology into language that patients may understand better. And the final model, radiology insights, aims to help clinicians and radiologists by identifying errors and inconsistencies that can come up across different reports. The model can also offer follow-up recommendations.  

Vaz said Microsoft's new health-care tools within Azure AI will help improve patient experiences and allow clinicians to focus on delivering better care. The new solutions are available in a preview capacity starting Tuesday, Microsoft said.   

Read More

The Evolution Of Clinical Documentation: From Paper To AI

October 12, 2023

AI transformation of medical documentation from paper-based to digital reduces administrative load and burnout, improves healthcare quality, allows focus on core patient care. Shift includes use of administrators, electronic medical records, voice-to-text apps, promising future use of Multimodal Large Language Models (M-LLMs). Implementation requires trained models, regulatory safeguards, meticulous integration approach. Transition influenced by institutional motivation, technological advances, financial assets, regulatory environments. Future geared towards AI solutions, involves both major and minor tools to shape daily clinical workflow.

The Evolution Of Clinical Documentation: From Paper To AI The Medical Futurist

Read More

'Overhyped' generative AI will get a 'cold shower' in 2024, analysts predict

October 12, 2023

CCS Insight predicts generative AI will face slowdown in 2024 due to increased costs and hype fading; small developers may find operation too expensive. It also anticipates EU AI regulation delays due to technology's rapid advancement. Next, CCS Insight predicts a search engine will add AI-generated content warnings and expects the first arrests for AI-based identity fraud in 2024.

'Overhyped' generative AI will get a 'cold shower' in 2024, analysts predict CNBC

Read More

Walgreens launches direct-to-consumer telehealth

October 12, 2023

This audio is auto-generated. Please let us know if you have feedback.
  • Walgreens plans to launch telehealth visits on its website later this month, as the retail pharmacy giant continues its strategic pivot to healthcare services.
  • Walgreens Virtual Healthcare will offer on-demand virtual consultations with providers for common medical needs and medication prescriptions.
  • Walgreens is adding direct-to-consumer virtual care because “our goal is to be the most convenient health and wellness destination, whether you’re physically in our stores or virtually in our stores,” said Tracey Brown, Walgreens’ chief customer officer and president of retail, while debuting the new offering at the HLTH conference in Las Vegas on Monday.

Patients in eligible states — California, Florida, Georgia, Illinois, Michigan, Nevada, North Carolina, Ohio and Texas — will be able to access WVH on Walgreens.com starting in late October.

Walgreens is launching WVH in those states because they include almost half of the U.S. population and nearly half of Walgreens’ pharmacy customers, a spokesperson told Healthcare Dive.

Patients will be able to access a doctor or nurse practitioner via chat, along with video visits for select conditions, on their own devices. At launch, WVH clinicians will be able to treat seasonal allergies, COVID-19 or flu, erectile dysfunction, hair loss, birth control or other common health needs, the spokesperson said.

If a patient needs a medication, WVH can send that prescription to a Walgreens pharmacy or have it delivered to their home on the same day.

Most WVH chat visits will be priced at $33 out of pocket, while video visits will range from $36 to $75. That pricing is in-line with other direct-to-consumer telehealth options. At Amazon Clinic, for example, messaging-based consultations cost $35 on average, while video visits cost $75.

Walgreens is not accepting insurance at launch, but said it plans to accept insurance some time in the future.

It’s not Walgreens’ first foray into telehealth. VillageMD, the value-based medical chain majority owned by Walgreens, offers virtual care services, and Walgreens has offered telehealth dermatology since 2016.

But it is the latest healthcare initiative from Walgreens, a company in flux as it faces flagging earnings, shaky investor confidence and C-suite turnover. Along with Walgreens’ CFO and CIO, CEO Roz Brewer also recently announced plans to leave the Illinois-based retailer.

Walgreens’ board said the company would search for a replacement with “deep healthcare experience.” An early contender is reportedly Tim Wentworth, former chief executive of Cigna businesses Evernorth and Express Scripts.

Walgreens’ U.S. Healthcare segment, which includes VillageMD, at-home care provider CareCentrix and specialty pharmacy Shields Health Solutions, has boosted the company’s recent earnings. However, the division’s profit ramp has been slower than expected, management said during its third quarter earnings call in June.

Along with bolstering VillageMD through acquisitions of provider groups and divesting its stake in home infusion provider Option Care Health, Walgreens also recently announced a partnership with physician enablement startup Pearl Health to provide management services to community providers.

Read More

Microsoft announces new AI tools to help doctors deliver better care

October 12, 2023

Published Tue, Oct 10 2023 12:00 PM EDTUpdated Tue, Oct 10 2023 1:58 PM EDT

  • Microsoft introduced new tools in Microsoft Fabric and Azure AI for health-care organizations.
  • The new products can combine data from sources such as electronic health records, images, lab systems, medical devices and claims systems so organizations can standardize it and access it in the same place.
  • Microsoft said the new tools can also help eliminate the "time-consuming" process of searching through these sources one by one, so medical providers can focus on care.

Microsoft CEO Satya Nadella listens to an audience member's question during the company's annual shareholder meeting in Bellevue, Washington, Nov. 30, 2016.

Stephen Brashear | Getty Images News | Getty Images

Microsoft on Tuesday announced new data and artificial intelligence products that aim to help health-care organizations easily access and learn from the mountains of information collected by doctors and hospitals.

The health care and life sciences industry is responsible for generating more than 30% of all data produced globally, according to a recent report from Deloitte. But it can be challenging to leverage all that information since it is stored across a variety of different systems and formats. Around 97% of all the data generated by hospitals remains unused, for instance. 

To help address this issue, Microsoft said Tuesday at the HLTH conference in Las Vegas, it developed new health-care-specific tools in Fabric, a data and analytics platform the company announced in May. It can combine data from sources such as electronic health records, images, lab systems, medical devices and claims systems so organizations can standardize it and access it in the same place. Microsoft said the new tools will help eliminate the "time-consuming" process of searching through these sources one by one.

Microsoft has been trialing Fabric for health care with select customers including Northwestern Medicine, Arthur Health and SingHealth, and it is available in a preview capacity starting Tuesday.  

Doug King, the chief information officer at Northwestern Medicine, said Northwestern is still in the process of moving its data into the Fabric system but that the organization is already excited about the potential. 

He said consolidating disparate data will ultimately help health systems improve care and see more patients.  

"Data is king now within health care, and that goes from everything from understanding what's happening in the OR, to how many patients are coming in? How many patients are leaving the house or the hospital? And then how can you get them in faster?" he told CNBC in an interview. 

King said Northwestern is deploying Microsoft's technology thoughtfully, but it could be a "game changer" if it is done well. He said the organization is thinking about future applications such as managing patient flow and staffing, as well as how to integrate broader population health data, such as where food deserts are located, into care.  

"The current state of technology and Microsoft Fabric and Azure and generative AI, all of that, it's going to change the way we live. And it's going to change the way we take care of patients. And it's probably one of the best shots that we have to solve some of the biggest problems we have within health care," he said.  

Microsoft also introduced new tools for health-care organizations within its Azure AI services Tuesday.

The company will offer a new generative AI chatbot called the Azure AI Health Bot, which can pull information from a health organization's own internal data as well as reputable external sources such as the Food and Drug Administration and the National Institutes of Health.

Linishya Vaz, principal product manager at Microsoft Health and Life Sciences, said the chatbot can be used to help staff within an organization ask questions, such as how to treat a specific disease and what the internal protocols and processes are. Patients can also use the chatbot within their patient portal to ask clarifying questions about their symptoms and medical terms they encounter, she added.

"What's also really important is that we built in guardrails and safeguards into this process," Vaz told reporters at a press briefing. "There's a way to verify this information, make sure the customer can do an audit of the answers to see that they are credible."

Microsoft announced another solution called Text Analytics for health, which can label and extract important medical information from a variety of unstructured data sources such as clinical documents and notes. Vaz said the tool will be released in Spanish, French, Italian, German, Portuguese and Hebrew in addition to English.

Finally, Microsoft unveiled three new models within Azure AI Health Insights, which offers tools to help doctors, nurses and researchers make more informed decisions.

The first model, patient timeline, gives clinicians a simple, chronological overview of a patient's medical history by using generative AI to consolidate information from different unstructured data sources.

"You're able to visually see, immediately, there was a medical encounter here, there was a procedure done here, this is the medication that someone took, and [the clinician's] able to get a really good picture," Vaz said.

The second model, called clinical report simplification, allows clinicians to use generative AI to simplify reports full of complex medical terminology into language that patients may understand better. And the final model, radiology insights, aims to help clinicians and radiologists by identifying errors and inconsistencies that can come up across different reports. The model can also offer follow-up recommendations.  

Vaz said Microsoft's new health-care tools within Azure AI will help improve patient experiences and allow clinicians to focus on delivering better care. The new solutions are available in a preview capacity starting Tuesday, Microsoft said.   

Read More
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Insights by Kate Gamble
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