UST: Engineering connections to better healthcare

At UST, we're creating a caring and connected future at the intersection of the physical and digital worlds — powered by deep IT and EHR expertise across the provider and payer ecosystem.

UST offers health tech solutions that enhance trust, connectivity, personalization, and efficiency in healthcare. Our human-centered approach creates a more caring and connected future at physical and digital health convergence. Whether you're a health system modernizing your Epic environment in the cloud or a health plan implementing Epic to transform payer operations, UST brings the domain depth, technical rigor, and partnership mindset to drive measurable outcomes. Our deep domain experts ensure clients swiftly adapt to evolving tech and regulatory landscapes so they can focus on their core objective of promoting better health and care.

Our differentiators

• Outcomes-based engagement: UST's risk-free pricing is anchored in industry-leading SLAs tied to cost savings and time-to-value goals — from cloud migration timelines for providers to go-live milestones for payers.
• Agentic AI innovation: With agentic AI-driven frameworks, we deliver innovation through automation, reducing operational burden and associated costs while leveraging premier-level partnerships with Microsoft, AWS, GCP, ServiceNow, Workday, and Salesforce.
• Flexible engagement: We deliver optimal services by leveraging models such as managed services, shared services, on-demand services, or outcomes-based projects — tailored to the unique needs of both provider and payer organizations.

Epic for Providers: UST helps hospitals and health systems unlock the full potential of their Epic investment through end-to-end cloud transformation. From infrastructure migration and hosting to optimization and managed services, our Epic on Cloud solution delivers enterprise-grade reliability with the agility, scalability, and cost efficiency of the cloud. We partner with providers to reduce total cost of ownership, accelerate innovation, and ensure seamless Epic performance — so clinical teams can focus on care, not infrastructure.

Epic for Payers: UST guides health plans through every phase of their Epic journey — from initial implementation and configuration to cloud-hosted optimization and long-term managed services. Our Epic for Payers practice helps organizations streamline claims processing, utilization management, and member engagement on a unified Epic platform. By bringing payer operations onto Epic in the cloud, we enable health plans to reduce complexity, improve interoperability with provider networks, and drive payer-provider convergence.

Our expertise

Consistently ranked among the top 10 technology providers in the United States, UST offers unparalleled flexibility and a reputation for exceeding client expectations. With more than 15 years of Epic practice, our 350+ certified consultants serve more than 70 healthcare organizations. Our top-rated services have been recognized by a variety of industry analysts including KLAS, HFS, ISG, and Forrester.

Our solutions

At UST, our approach helps clients quickly adapt to the ever-changing healthcare and IT industry while focusing on the core objective: better health and care. Our innovative solutions include:

• Epic for Providers — cloud transformation, hosting, migration, and managed services
• Epic for Payers — implementation, optimization, and cloud-hosted managed services
• Co-traveler application cloud migration
• EHR managed services
• Enterprise IT managed services
• SaaS managed services
• Data interoperability, analytics, & AI
• Digital patient engagement solutions
• IT staff augmentation
• Cybersecurity (CyberProof)

Let's talk

Reach out to learn more about how UST partners with providers and payers to deliver Epic-powered, cloud-enabled digital transformation.