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In the News

Generative AI in healthcare: Adoption trends and what’s next

August 7, 2024

In their article "Generative AI in healthcare: Adoption trends and what’s next," Jessica Lamb, Greg Israelstam, Rahul Agarwal, and Shashank Bhasker explore the evolving landscape of generative AI (gen AI) in the healthcare sector. The piece is based on a Q1 2024 survey indicating that over 70% of healthcare organizations are either adopting or considering gen AI technologies. The authors discuss the different approaches to implementation, the potential returns on investment, and the broad range of applications, from improving patient engagement to enhancing clinical productivity. They highlight the primary challenges, such as risk management, data infrastructure, and regulatory compliance, and underscore the need for careful governance and strategic partnerships to realize gen AI's full benefits responsibly.

Generative AI in healthcare: Adoption trends and what’s next McKinsey & Company

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Massive SMS stealer campaign infects Android devices in 113 countries

August 6, 2024

A recent cybercriminal campaign has been identified that targets Android devices globally, using thousands of Telegram bots to distribute SMS-stealing malware aimed at intercepting one-time 2FA passwords for over 600 services. Researchers at Zimperium have tracked this operation since February 2022, uncovering 107,000 distinct malware samples linked to the campaign, which is primarily driven by financial motives. The malware is disseminated through deceptive ads and Telegram bots, which lure victims with promises of pirated apps, subsequently hijacking SMS messages to steal OTPs and facilitate authentication for illicit activities. Most victims are in India and Russia, with significant cases also in Brazil, Mexico, and the U.S. Infected devices are unwittingly used to provide anonymization services for online interactions, leading to potential unauthorized charges and legal implications for the victims. Users are advised to exercise caution by avoiding APKs from outside Google Play, restricting app permissions, and keeping Play Protect active.

Massive SMS stealer campaign infects Android devices in 113 countries BleepingComputer

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Prospects of compensation hazy for CrowdStrike customers, experts say

August 6, 2024

A major IT outage caused by enterprise security firm CrowdStrike on July 19 led to massive disruptions across various sectors, including airlines and businesses, triggering substantial direct and indirect costs estimated in the billions. The root cause was identified as a bug in their quality control system, with most affected systems now restored. However, determining financial liability remains uncertain and could take months or years. Legal actions, including potential class suits and individual claims from affected companies like Delta Air Lines, are expected to prolong the resolution process. Industry experts suggest that software liability limitations and insurance negotiations will further complicate compensation payouts. Despite the outage, significant customer losses for CrowdStrike are not anticipated due to the entrenched nature of enterprise software solutions and the high costs associated with switching providers.

Prospects of compensation hazy for CrowdStrike customers, experts say IT Brew

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Delta CEO: ‘When was the last time you heard of a big outage at Apple?’

August 6, 2024

Delta Air Lines CEO Ed Bastian revealed in a CNBC interview that a recent IT outage caused by a CrowdStrike update resulted in costs of half a billion dollars for Delta over five days, leading to over 5,000 flight cancellations and lingering error screens at airports. Bastian criticized Microsoft's platform as fragile, highlighting the need for big tech companies to balance innovation with current stability. Delta's IT department received only free consulting advice as compensation, while the company has since hired attorney David Boies to pursue damages. Moreover, CrowdStrike shareholders have filed a class action lawsuit, alleging false claims about the validation and testing of the faulty update. The incident underscores differences in how Microsoft and Apple handle third-party access to their operating systems and has led to calls for more rigorous testing protocols from vendors with critical access to Delta's systems.

Delta CEO: ‘When was the last time you heard of a big outage at Apple?’ The Verge

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Insights by Kate Gamble
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