Consider This Comprehensive Approach for Evaluating AI
Cleveland Clinic
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Summary
Cleveland Clinic is using a systematic, data-driven approach to evaluate AI for clinical documentation. Rather than quickly adopting new technologies, they are carefully assessing several AI software products to ensure efficiency, provider satisfaction, and patient care improvements. The process involves pilot programs with diverse participants, and data is collected on adoption rates, clinician experience, and operational efficiency. Preliminary results show increased provider satisfaction and reduced burnout. The rigorous evaluation includes feedback from multiple departments like Compliance and Legal to ensure regulatory standards are met. The Clinic's method aims to find a strategic partnership that evolves with future technologies while addressing current needs effectively.
