Madison Memorial Hospital in Rexburg, Idaho, will host focus groups to address community concerns following a Facebook controversy criticizing its emergency department (ED). The call for action comes after local resident Cassidy Chun posted about her grandfather's prolonged wait and indifferent care at the hospital's ED, which garnered over 200 similar complaints online. Hospital officials have acknowledged these grievances, noting a disconnect in patient feedback, and plan to involve community members and local officials in the focus groups starting in early September to improve patient care services.

Hospital to hold focus groups after Facebook controversy Becker's Hospital Review

Senior care providers are increasingly exploring the use of automation and artificial intelligence (AI) to enhance operations and provide better care. Dusanka Delovska-Trajkova, CIO at Ingleside, discusses the opportunities and challenges associated with integrating these technologies in senior care settings. Automation can streamline tasks such as cleaning and dining, although it requires staff training. AI can improve recruitment, HR, supply chain management, and create personalized resident experiences. Delovska-Trajkova emphasizes the importance of evaluating existing workflows before implementing AI and highlights the need for better communication and resident feedback to successfully integrate new technologies. Future projects include adopting smart home technologies to further support residents and staff.

Q&A: How AI and Automation Can Transform Processes for Senior Care Providers HealthTech Magazine

A recently identified large-scale QR code phishing campaign has exploited Microsoft Sway to deceive Microsoft 365 users into revealing their credentials. Detected by Netskope Threat Labs in July 2024, the campaign marked a 2,000-fold increase in attacks primarily targeting users in Asia and North America, especially in the technology, manufacturing, and finance sectors. The phishing emails guided potential victims to Microsoft Sway-hosted pages that prompted them to scan QR codes, leading to malicious sites. This approach bypasses security scanners and preys on the weaker security of mobile devices. Attackers further enhanced the campaign’s effectiveness by using transparent phishing tactics and Cloudflare Turnstile to evade detection. This method mirrors the tactics used in the PerSwaysion campaign five years ago, which also targeted Office 365 credentials of high-ranking individuals in various sectors.

Microsoft Sway abused in massive QR code phishing campaign Bleeping Computer

McLaren Port Huron Hospital reverted to using paper records following a ransomware attack on Aug. 6 that disrupted the IT systems of McLaren Health Care, impacting 13 of its facilities. Although IT systems are now restored, the hospital faces delays in patient care and is working to catch up on missed appointments by the end of the week. The transfer of patient information from paper back into electronic systems is expected to take several weeks.

Cyberattack forced Michigan hospital to use paper records for 1st time in 20 years, CEO says Becker's Hospital Review