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January 22, 2024
Amazon's vision for a 'frictionless' future in healthcare
Summary
By 2024, Amazon aims to enhance healthcare access and increase collaborations with health systems via its primary care company, One Medical. The digitally-forward mission is centered around customer ease and focuses on affordability, service engagement, choice, and quick health service discovery. To combat the prevalent healthcare fragmentation, One Medical's integration with various health systems ensures seamless and continuous patient care. Future plans include additional primary care offices and enhancing the telehealth service, Amazon Clinic.
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