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He said the quiet part out loud, AI is coming for your job

January 24, 2024
Contributed by: Bill Russell
DeepMind Co-Founder Mustafa Suleyman, during a session at WEF, discussed potential job losses due to AI, arguing we must rethink how to integrate AI technologies as labor-replacing tools. Instead of a doomsday perspective, Suleyman suggested using AI to augment work and decision-making. He cited the example of IKEA using AI bot Billie to manage customer queries while training call center workers as interior design advisers, generating significant revenue.
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