CISOs are recognizing the need for effective risk storytelling to engage stakeholders and drive action in cybersecurity. Given the complexity of cybersecurity risks, traditional technical presentations are inadequate; instead, CISOs must frame risks in business-related terms, such as brand or regulatory implications. By incorporating relevant news stories and quantifying potential financial impacts, they can craft compelling narratives that highlight the necessity of robust security programs. However, challenges like inconsistent data on cyber threats complicate risk assessment, underscoring the need for a standardized risk management process. Building credibility with executives involves focusing on material risks that connect to business objectives rather than technical jargon.

CISOs Embrace Risk Storytelling to Engage Executives and Drive Action CSO Online

Spencer Dorn, a Vice Chair and Professor of Medicine at UNC, examines the complex role of Epic in the healthcare technology sector, which serves a significant portion of U.S. hospitals. He references articles with divergent opinions, including Robert Kuttner's critique of Epic as a monopolistic entity focused on profit over patient care, and Katie Jennings' portrayal of founder Judy Faulkner as dedicated to independence and philanthropy. Dorn also highlights Brendan Keeler's argument that Epic's strategy of integrated systems contributes to its success, setting it apart from competitors despite some valid criticisms regarding market dominance. He notes that much of the clinician dissatisfaction with electronic health records often relates to organizational challenges rather than the technology itself.

Epic's Dominance in Healthcare: Balancing Criticism and Innovation LinkedIn

The Change Healthcare ransomware attack earlier this year disrupted operations at Moffitt Cancer Center by rendering critical systems inoperable, affecting claims processing and patient payments. Vice President Lynn Ansley highlighted the urgent need for accurate information to assess the situation and emphasized maintaining payroll for their staff of 9,500 while seeking alternative cash flow solutions. During the three-week outage, the team adapted by using an alternate clearinghouse and relied on manual data entry for claims, necessitating a re-familiarization with outdated systems.

Moffitt Cancer Center Overcomes Ransomware Chaos to Ensure Payroll and Payments HealthLeaders

New research suggests that IT organizations have suffered a reputational hit. According to the IBM Institute for Business Value survey indicates a troubling decline in confidence among C-suite executives in their IT teams, with only 36% of CEOs stating they trust their IT departments to deliver essential services. This reflects a broader trend of waning confidence among IT leaders themselves. The findings suggest that increasing expectations, coupled with the rapid adoption of advanced technologies, are challenging IT professionals who are struggling with legacy systems and a talent shortage. As a result, IT departments are often seen as slow and less integral to strategic business functions, potentially hindering future investment and collaboration.

C-Suite Confidence in IT Plummets: Executives Demand More from Tech Teams CIO