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November 5, 2024
Virtual Nursing Model Cuts Turnover by 50% and Boosts Patient Care
Becker's Hospital Review
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Contributed by: Kate Gamble
Summary
Providence's Covenant Medical Center in Lubbock, Texas, has effectively implemented the Co-Caring virtual nursing model, initially launched as a pilot in 2021 to address rising patient volumes and nursing burnout. Over three years, the model has improved job satisfaction among nurses and halved turnover rates. By allowing virtual nurses to assist in administrative tasks, the program has supported medical-surgical units and is set to expand to oncology, emergency, and postpartum departments. So far, ten out of Providence's 51 hospitals have adopted the model, with more expected by early 2025. Additionally, the initiative has led to better patient outcomes, including reduced hospital stays.

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