Valley Children's Hospital Champions Transparency to Boost Patient Care Quality
Becker's Hospital Review
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Contributed by: Kate Gamble
Summary
Valley Children's Hospital in Madera, California, is enhancing transparency by publicly displaying its quality metrics throughout high-traffic areas, including its Starbucks outlet. Dr. David Christensen, the hospital's senior vice president and chief physician executive, highlights that this initiative promotes a culture of continuous improvement and shared accountability, which has been essential to their accolades from The Leapfrog Group for quality and safety in 2024. The hospital's leadership has implemented measures to eliminate hospital-acquired conditions and fostered an environment focused on improvement, actively engaging staff. A critical area of focus has been boosting hand hygiene compliance, which has resulted in a decrease in hospital-acquired infections.
