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UnitedHealth to clear $14B medical claims affected by hack

March 25, 2024
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Summary
UnitedHealth is set to address a significant backlog of over $14 billion in medical claims following a cyberattack on its Change Healthcare unit, leading to the temporary halt of its software applications. The Minnetonka, Minnesota-based company announced the resumption of its Assurance medical claims preparation software and plans to reactivate its largest clearinghouse, Relay Exchange. This move comes after Assurance and Relay Exchange were fully rebuilt in response to the cyberattack attributed to the hacker group "Blackcat." Additionally, UnitedHealth has provided over $2.5 billion in advance funding to affected care providers, marking an increase from the previously announced $2 billion. This action highlights UnitedHealth's comprehensive response to the cybersecurity incident and its efforts to mitigate its impact on healthcare providers and claims processing.
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