UnitedHealth CEO Confronts Backlash Amid Medicare Advantage Scrutiny
Healthcare Finance News
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Contributed by: Kate Gamble
Summary
UnitedHealth Group CEO Andrew Witty is responding to public backlash over consumer complaints about the health insurance industry, which have been exacerbated by recent media coverage of Medicare Advantage plans and the shooting of an executive within the company. In an op-ed, Witty addressed the frustrations surrounding claim denials and prior authorization processes, acknowledging the complexities of the healthcare system as outdated and flawed. To counter misinformation, UnitedHealth stated that around 90% of medical claims are approved initially and that the small percentage requiring further review is not predominantly due to clinical reasons.