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August 23, 2024
UGM 2024 Takeaways (and Why I am Still an Epic Fanboy)
Summary
The author, J.D. Whitlock, recaps his takeaways from the 2024 Epic User Group Meeting (UGM), highlighting several key developments and experiences. The completion of Hyperdrive's re-architecture allows Epic to introduce 50% more new features in 2024, enhancing customer capabilities. There is a shift in focus within the Gold Stars maturity model towards features that are actively used rather than merely activated. International attendance at UGM is growing, underscoring the global expansion of Epic systems. The integration of Epic’s research, genomics, and clinical decision support tools remains underutilized but holds significant potential for the future. Whitlock also touches on emerging trends in generative AI, reactions to the Crowdstrike cybersecurity event, and the realizations about system efficiencies and competitive landscapes brought on by discussions at UGM. Overall, he emphasizes the importance of practical implementation, collaboration, and continuous learning to maximize Epic's benefits in healthcare settings.
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