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The Impact Of Telemedicine On Utilization, Spending, And Quality, 2019–22

April 18, 2024
Health Affairs
The article from Health Affairs discusses the rising use of telemedicine since the COVID-19 pandemic, focusing on its effects on healthcare utilization, spending, and quality from 2019 to 2022. By comparing patient data from health systems with varying levels of telemedicine adoption, the study notes modest increases in visit frequencies and medication adherence, alongside a decline in emergency department visits for systems with higher telemedicine use. Despite these benefits, the associated increase in overall healthcare spending was a significant finding, suggesting that while telemedicine enhanced some aspects of patient care, it also led to higher costs. This analysis informs policymakers on the continued financial implications of telemedicine and underscores the need for further research to optimize its benefits while managing expenses.
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