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"The Culture Has Changed": UC Davis Health's Multifaceted Approach to Improving Workflow

June 27, 2024
UC Davis Health has undertaken a comprehensive approach to address workflow challenges and improve physician satisfaction and retention through its Clinical Informatics department. Established seven years ago, this department has led several initiatives including leveraging user data to pinpoint and resolve pain points, implementing the Practice Experience Program for Health Informatics students, and optimizing clinician onboarding processes. Director Melissa Jost also emphasized personalizing EHR systems for physicians and improving communication and workflow through programs like in-basket management. These efforts have collectively contributed to a shift in culture and enhanced efficiency within the health system.
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