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April 10, 2024

Security awareness training meets a new obstacle: Generative AI

SC Magazine
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Contributed by: Drex DeFord
Summary
As email continues to be a primary target for cybercriminals, leveraging it for phishing and business email compromise (BEC) attacks, organizations are increasingly relying on Security Awareness Training (SAT) to educate employees on identifying threats. However, the emergence of generative AI technologies like ChatGPT has enabled even unskilled attackers to create more convincing and personalized phishing emails, posing new challenges for SAT's effectiveness. While SAT remains crucial in combating low-level email attacks, updating these programs to address the advanced capabilities of AI-generated emails and reinforcing them with additional security measures such as multi-factor authentication and email security solutions are essential for providing comprehensive protection against evolving cyber threats.

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