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Scammers send fake MyChart messages

May 20, 2024
Becker's Hospital Review
Summary
Scammers are targeting patients by sending phony MyChart messages to trick them into disclosing personal information. MultiCare Health System in Tacoma, Wash. has recently warned patients about these fraudulent messages, which may imitate trusted branding and logos. They advise patients to trust their instincts if a message seems suspicious due to misspellings, unfamiliar email addresses, or irregular branding. Patients can verify the authenticity of messages by calling MyChart customer service or logging directly into their MyChart app. Additionally, MultiCare plans to implement "short codes" for text communications starting June 1.
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