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Optum layoffs: naviHealth CEO out; Virtual care business shuttered

April 30, 2024
Fierce Healthcare
Summary
Optum, a subsidiary of UnitedHealth Group, has executed sweeping layoffs and shuttered its Optum Virtual Care telehealth service, as confirmed by the company. Amid these layoffs, naviHealth CEO Harrison Frist will be stepping down, to be replaced by Heather Jarrett, though Frist will remain in an advisory role temporarily. The layoffs span across various Optum divisions, including a sizable reduction at Landmark Health. This organizational shake-up occurs in a context of broader industry pressures such as a class action lawsuit addressing claim denials and legislative scrutiny over large-scale acquisitions and cyberattack repercussions, highlighting significant challenges within Optum’s operation and management.
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