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Michael Dowling: 9 healthcare nuances that defy simple criticisms

April 1, 2024
Becker's Hospital Review
Michael J. Dowling, President & CEO of Northwell Health, shares insights on healthcare's unique challenges and responsibilities, emphasizing its complexity and critical human element. Drawing on his extensive experience across different sectors of healthcare, Dowling highlights nuances often overlooked by critics, including the sector's obligation to serve everyone irrespective of payment, the constraints in setting prices, the impact of insurance denials on payments, and the influence of insurance companies on clinical decisions. He also discusses the non-negligible role of social issues on health outcomes, the essential balance between business goals and community mission, and the evolving nature of health systems beyond hospitals. Dowling’s commentary underscores the importance of understanding these complexities for anyone looking to constructively contribute to healthcare improvement.
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