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Kaufman Hall: Workforce Issues Remain Key Challenges for Hospital Performance | Healthcare Innovation

October 25, 2023
HC Innovation Group
Summary
Kaufman Hall's report highlights staffing, outpatient care shift, patient experience as key challenges for hospital performance. Workforce shortages, complaints about physician access, and running under capacity are major concerns. Recruitment, retention strategies, and increased salaries are being used to tackle issues. There is improved utilization of contract labor and increased pursuit for outpatient care. Supply chain issues persist, but mitigation measures are in place. Increased claim denials and distribution delays affect revenue and supply chain respectively.
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