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How Microsoft’s AI is making a mess of the news

November 2, 2023
CNN
Contributed by: Lee Milligan
Summary
Microsoft's increased reliance on AI for news curation on MSN.com responsible for false, bizarre news amplification. AI usage replaces human editors; causing reputational damage per The Guardian. Guardian CEO calls for responsible AI use following inappropriate auto-generated poll related to sensitive article. Microsoft plans to disable polls, rectify errors. Critics argue MSN.com's AI-selected content increasingly hyper-partisan, false.
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