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How AI is about to change healthcare

November 4, 2023
HFMA
Contributed by: Bill Russell
Summary
AI, encompassing technology like RPA and ML, can resolve business problems and should not be ignored by executives. Scripps Health's application of AI in patient inquiry response and physician-patient note taking has shown potential. AI integration can optimize revenue cycle management by generating accurate codes and invoices from patient records. Understanding the problem and choosing the appropriate AI solution, whether RPA, ML, or NLP, is critical for beneficial outcomes and ROI.
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