Hospital IT Teams Still Working to Resolve CrowdStrike-Related Outage Issues
hcinnovationgroup.com
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Contributed by: Sarah Richardson
Summary
A global outage caused by a faulty software update from CrowdStrike affected around 8.5 million Windows devices, leading to significant disruptions in health systems worldwide. The U.S. Cybersecurity and Infrastructure Security Agency (CISA) warned of ongoing cyber threats, including phishing attempts exploiting the outage. Health systems, such as RWJBarnabas Health and Providence, reported progress in restoring systems but faced scheduling delays and reverted to paper charting in some cases. Microsoft provided a recovery tool to aid affected systems, while the American Hospital Association (AHA) released guidelines for hospital IT teams to enhance resilience against such incidents. Nurses across the U.S. indicated widespread impacts, with some hospitals having to redirect ambulances.
