Hospital IT Teams Still Working to Resolve CrowdStrike-Related Outage Issues
HCINnovationGroup
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Contributed by: Drex DeFord
Summary
Health system IT teams are progressively restoring computer systems and EHR access following a global outage caused by a faulty software update by CrowdStrike, which primarily impacted Windows-based computers. The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has reported continued malicious activity, including phishing attempts during the outage, and is working closely with CrowdStrike and other partners to monitor threats. Many hospitals, affected in nearly every state, have experienced scheduling delays and reverted to paper charting. Microsoft has released a recovery tool to assist, with endorsements from the American Hospital Association. Health systems and IT teams are praised for their swift and effective response to maintain patient care during the disruption.
