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Hospital IT help desks targeted by sophisticated social engineering schemes | AHA News
January 26, 2024
Contributed by: Drex DeFord
AHA warns of IT help desk scheme using stolen employee identities for security questions, resetting passwords, enrolling new devices, and bypassing multi-factor authentication. Scheme leads to payments being diverted to fraudulent US accounts and transferred overseas. Strict security protocols, in-person requests, immediate notification to FBI and financial institutions suggested to mitigate risks.