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Google Is Using A.I. to Answer Your Health Questions. Should You Trust It?

June 6, 2024
The New York Times
Contributed by: Sarah Richardson
Summary
Google's new "A.I. Overviews" feature, launched in May, offers conversational answers to health-related search queries by leveraging generative A.I. However, the system has produced several inaccurate and misleading responses, leading Google to roll back the feature for certain searches. Experts emphasize the high stakes of health information, noting the risks of A.I. deriving erroneous advice from unreliable sources. Instances include a dangerous recommendation about eating rocks, sourced from a satirical site, and mixed-quality health advice, highlighting the need for trustworthy information sources.
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