Frontline Feedback Fuels Healthcare Tech Innovation at Houston Methodist
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Contributed by: Kate Gamble
Summary
Roberta Schwartz, EVP and Chief Innovation Officer of Houston Methodist Hospital, underscores the significance of frontline insights in refining healthcare technology after observing variability in its effectiveness across their hospitals. Schwartz and Gail M. Vozzella, Chief Nurse Executive at Houston Methodist, prioritized direct engagement with staff over executives, uncovering both support for innovation and inconsistencies in technology application. Their visits showcased the benefits of remote patient monitoring (RPM), notably the BioButton, which facilitated timely interventions for patients, such as one diagnosed with AFIB. These real-world examples highlighted how RPM technology not only supports clinical decision-making but also converts skepticism into advocacy among healthcare staff.
