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Disparities in Digital Health Portal Use Persist Beyond the COVID-19 Pandemic

March 21, 2024
Drug Topics
The study discussed in the article sheds light on the ongoing disparities in digital health portal use, notably during and after the COVID-19 pandemic's peak periods. Key findings indicate that despite an overall increase in patient portal engagement spurred by the pandemic, significant gaps remain among older individuals, those with lower socioeconomic status, and individuals with limited health literacy. This work emphasizes the need for targeted efforts to enhance digital literacy and access, aligning with the goals of the 21st Century Cures Act for more transparent and accessible medical records. The research suggests a proactive approach in addressing technological and educational barriers to equalize healthcare access and improve outcomes for underrepresented populations.
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