Digital transformation: Health systems’ investment priorities
McKinsey & Company
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Summary
A recent survey reveals that while health system executives globally consider digital and AI transformation essential to tackling rising costs, workforce shortages, and competition, 75% believe their current investments may be insufficient. Health systems are prioritizing digital capabilities to meet consumer expectations and improve care quality, yet budget constraints, legacy systems, and a lack of resources hinder progress. Despite these obstacles, those investing in digital initiatives report high satisfaction, particularly with robotics and advanced analytics. The article emphasizes that successful health systems will need strategic investments, partnerships, and modernized infrastructure to capture substantial benefits and achieve long-term sustainability.
