Digital transformation: Health systems’ investment priorities
McKinsey & Company
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Summary
Health systems worldwide are grappling with challenges like rising costs, workforce shortages, and aging populations while facing increased consumer demands for digital services such as telemedicine. To address these issues, many health systems are prioritizing digital and AI transformation. However, a recent survey of 200 global health system executives revealed that while 75% acknowledge the importance of these transformations, they feel their current investments are insufficient. The survey highlights budget constraints, legacy systems, and a lack of resources as significant barriers. Despite these challenges, executives report high satisfaction in areas where digital investments have been made, indicating potential for substantial benefits if barriers are overcome with strategic investments and partnerships.
