Delta hires David Boies to seek damages from CrowdStrike, Microsoft after outage
CNBC
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Contributed by: Drex DeFord
Summary
Delta Air Lines has enlisted attorney David Boies to seek damages from CrowdStrike and Microsoft following a significant software outage that led to mass flight cancellations. The incident, stemming from a CrowdStrike software update, resulted in extensive disruptions across multiple industries, with Delta being particularly affected. CrowdStrike's shares plummeted by up to 5% in extended trading as a result, and the Department of Transportation is investigating Delta's failures. The outages caused Delta to incur estimated losses between $350 million to $500 million and generated over 176,000 refund requests. Insurance startup Parametrix estimated the total loss for Fortune 500 companies, excluding Microsoft, at $5.4 billion.
