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Change Healthcare Rival Onboards Hundreds of Thousands of Customers During Hack Crisis - WSJ

March 26, 2024
The Wall Street Journal
Summary
In response to a cyberattack on Change Healthcare that disrupted its claim submission services, Availity, a competitor in the health tech sector, launched a simplified, complimentary service enabling healthcare providers to continue submitting claims. This strategic move comes after the attack left clinicians and insurers searching for alternatives, resulting in Availity processing over $5 billion in claims originally meant for Change Healthcare. To accommodate the surge in demand, Availity is expanding its team by hiring approximately 20 new staff members, demonstrating its commitment to support the healthcare industry during this crisis.
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