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AI far from fixing prior authorization, Epic exec says

May 30, 2024
Becker's Hospital Review
Artificial intelligence is not yet capable of significantly speeding up prior authorizations due to connectivity issues, according to Derek De Young, Epic's payer platform product lead. While Epic has a product that connects payers and medical organizations, De Young emphasized that a national directory for health plans and providers is needed to fully streamline the process. He highlighted that collaboration between payers and providers is crucial and noted that such partnerships are beginning to form.
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