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AI at Work Is Here. Now Comes the Hard Part

May 22, 2024
Microsoft
Summary
The 2024 Work Trend Index Annual Report from Microsoft and LinkedIn highlights the increasing integration of AI in the workplace, noting that 75% of global knowledge workers now utilize generative AI. Employees, driven by overwhelming workloads, are often independently adopting AI tools at work. Despite recognizing AI as essential, many leaders struggle with strategic implementation and are under pressure to demonstrate ROI quickly. The report finds that AI is poised to transform various job roles and the labor market, emphasizing the need for organizations to train and support their workforce in leveraging AI effectively. The rise of AI power users—those who routinely use AI—illustrates the significant productivity and creativity gains possible when AI is embraced fully.
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