MetroHealth Launches Virtual-First Care to Enhance Patient Engagement

MetroHealth, an Ohio health system, has invested heavily in health information technology, such as telemedicine and electronic health records (EHR), but faced challenges in effectively integrating these tools for patients and staff. To address these issues, the organization has developed a virtual-first care strategy, aiming to improve coordination and enhance patient engagement. Among its initiatives, the launch of Ovatient, in partnership with the Medical University of South Carolina, aims to deliver comprehensive virtual care. Additionally, the introduction of the MetroHealth MyCare Anywhere platform, built on the Epic EHR, seeks to further engage patients in their care.

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